At a Glance
- Tasks: Support digital tools and enhance employee experience at DK Technology.
- Company: Join DK Technology, a leader in publishing and digital innovation.
- Benefits: Enjoy 25 days holiday, discounts, and flexible working options.
- Other info: Gain exposure to global operations and build valuable stakeholder relationships.
- Why this job: Kickstart your tech career while making a real impact in a collaborative environment.
- Qualifications: Tech-related qualification or experience with project management tools like Asana.
The predicted salary is between 28500 - 28500 £ per year.
At DK Technology, we are looking for a Digital Workspace Assistant to support the day‑to‑day running of our core digital tools and help deliver a seamless employee experience. This is an opportunity for someone to build their career in technology, gain exposure across DK UK and our global teams, and develop a strong understanding of how digital systems support publishing.
Working closely with the Senior Digital Workspace Manager, you will help support key workplace platforms, assist with digital projects, and contribute to the ongoing improvement of the tools and processes that colleagues rely on every day. From troubleshooting user queries to supporting system updates and user adoption, this role is central to helping DK Technology deliver practical, reliable solutions that keep the business moving.
In This Role
- You will be the go‑to person for support across tools such as Asana and Google Workspace, helping colleagues get the most from the systems they use every day.
- You will also support content management and publishing automation tools, working with internal teams and suppliers to help resolve issues, maintain system updates, and improve the way our platforms operate.
- You will ensure technology is used effectively across the business, that users feel supported, and key processes run smoothly. This includes creating guides and training materials to make it easier for colleagues to adopt new tools and follow best practice.
Why You’ll Enjoy
This is a fantastic role for someone who wants to learn, grow, and gain breadth across a busy and collaborative technology environment. You will have the chance to unpick tricky technical problems with manager support, building confidence as you go and developing your own technical knowledge along the way. Our small team provides exposure to both UK and global operations, offering insight into how technology supports publishing commercially and practically. You will build stakeholder relationships and support meaningful business change.
Who You Are
We are looking for someone who enjoys helping others, learning new systems, and keeping things organised. You may be a graduate with a technology‑related qualification, someone with experience in tech support or IT support, or someone who has already worked with project management tools such as Asana and is looking to take the next step.
You will have a basic understanding of workflows and a genuine interest in how digital tools can improve the way businesses operate. You will also be a strong communicator, able to explain technical information clearly, manage your workload carefully, and build positive relationships with colleagues and suppliers.
- Experience using a project management tool such as Asana
- A technology‑based qualification, a tech‑related degree, or experience in tech support / IT support
- A basic understanding of workflows and digital processes
- Strong communication and organisational skills
- A proactive, collaborative approach and a willingness to learn
- Familiarity with Google Workspace or similar cloud‑based tools
- Experience supporting SaaS tools, digital asset management (DAM) systems, or workplace platforms
- Interest in AI‑enabled tools, digital automation, or change management
Benefits
- 25 days paid holiday entitlement in year one, plus bank holidays
- Volunteering policy and charity matching
- Employee assistance programme
- 70% discount on company books
- Cycle to work scheme and discounted gym membership
- Flex Fridays (1 pm Finish)
- Up to 30 days remote working from abroad *Subject to certain criteria being met.
- And we plant a tree for every new employee to our business.
Equal Opportunity Statement
DK is committed to building a diverse workforce that reflects the varied communities that read our books across the world. We encourage applications from all individuals, regardless of age, religion, gender, ethnicity, disability, sexuality or social background. DK is proud to announce that we have adopted The Halo Code. DK is a member of the disability confident scheme. We guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies.
Flexible Working
DK supports flexible working and has introduced a new ‘smart‑working’ policy with a hybrid approach of working weekly from home and in DK’s office. This is a hybrid role requiring a minimum of 3 days per week in our Pimlico office. As this is non‑negotiable, please ensure you are within a reasonable commuting distance of London before applying.
Digital Workspace Assistant - DK Technology employer: Bertelsmann-Jobs
At our Frating, Essex location, we pride ourselves on fostering a collaborative and innovative work culture that empowers employees to thrive. As a Scrum Master, you'll not only drive AGILE practices but also benefit from flexible working hours, competitive compensation, and a commitment to employee growth through continuous improvement initiatives. Join us in creating meaningful change while enjoying the support of a Disability Confident Committed organisation that values diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Workspace Assistant - DK Technology
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Bertelsmann-Jobs values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Bertelsmann-Jobs might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Bertelsmann-Jobs!
✨Direct Apply to Bertelsmann-Jobs
Let's not forget to apply directly through the Bertelsmann-Jobs website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Digital Workspace Assistant - DK Technology
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Bertelsmann-Jobs.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Bertelsmann-Jobs. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Bertelsmann-Jobs
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
