At a Glance
- Tasks: Lead and inspire your team to achieve performance targets and improve operations.
- Company: Join Arvato, a global leader in supply chain management and e-commerce.
- Benefits: Enjoy 25 days annual leave, pension contributions, and employee discounts.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Make a real impact in logistics excellence and shape global supply chains.
- Qualifications: Experience with computerised systems and strong communication skills required.
The predicted salary is between 29250 - 35750 £ per year.
Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries.
You will work in an environment built on collaboration, respect, commitment and curiosity, where you can grow, contribute your ideas, and make an impact. Be part of the team that delivers logistics excellence and shapes supply chains globally.
Location: Hams Hall
Hours: 40 hours per week
Reporting to the Operations Manager, you will play a key role in driving the day-to-day success of our operation. As an Operations Team Leader, you will lead and motivate your team, coordinate workflows, and ensure we consistently deliver against our service levels, quality standards, and business objectives.
This is a hands-on leadership role where you’ll be at the heart of the operation solving problems, improving processes, supporting your people, and making sure everything runs smoothly and efficiently.
What you’ll be responsible for:
- Lead and inspire your team to achieve and exceed agreed SLAs and performance targets.
- Plan and distribute work orders, ensuring workloads are balanced and resources are used effectively.
- Coordinate daily operations, steering processes and ensuring business activities are delivered efficiently and on time.
- Act as the first point of contact for process and technical issues, ensuring faults are investigated, resolved, and escalated to the appropriate departments when required.
- Identify operational issues and opportunities for improvement, implementing corrective actions and monitoring their effectiveness.
- Take ownership of SLA compliance, ensuring agreed service levels are consistently maintained.
- Use SAP to manage and monitor operational activities.
- Support resource planning, including staffing and infrastructure requirements, to ensure the team is equipped for success.
- Create, analyse, and evaluate operational reports, using data and insights to drive informed decisions.
- Maintain and continuously improve quality and service standards.
- Take responsibility for people management, including coaching, performance management, development, and day-to-day team support.
Qualifications:
- Experience of working with computerised systems.
- Experience and understanding of working in a temperature-controlled environment an advantage.
- Able to demonstrate reliability, good time management and organisation skills.
- Good written and verbal communication.
- Good numerical skills and record keeping skills.
- Show the ability to take ownership of an issue, seeing it through from start to finish in a professional manner.
Additional Information:
- 25 days annual leave plus 8 bank holidays with the option to purchase up to an additional 5 days.
- Pension contribution.
- A life assurance policy that pays out 4 x Salary.
- Employee Assistance Programme that provides you with confidential support, information, and advice to help you.
- Employee Discount Scheme through Benefit Hub.
- Free car parking.
Operations Supervisor in Birmingham employer: Bertelsmann-Jobs
At our Frating, Essex location, we pride ourselves on fostering a collaborative and innovative work culture that empowers employees to thrive. As a Scrum Master, you'll not only drive AGILE practices but also benefit from flexible working hours, competitive compensation, and a commitment to employee growth through continuous improvement initiatives. Join us in creating meaningful change while enjoying the support of a Disability Confident Committed organisation that values diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Supervisor in Birmingham
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Bertelsmann-Jobs and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Bertelsmann-Jobs!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Bertelsmann-Jobs keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Operations Supervisor in Birmingham
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Bertelsmann-Jobs:This is your chance to really connect with the team at Bertelsmann-Jobs. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Bertelsmann-Jobs
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Bertelsmann-Jobs.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Bertelsmann-Jobs that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Bertelsmann-Jobs. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
