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For Companies At a Glance
- Tasks: Manage the showroom, support clients, and coordinate events in a dynamic environment.
- Company: Bert Frank, a luxury lighting brand known for craftsmanship and quality.
- Benefits: Competitive salary, flexible working options, and a collaborative team culture.
- Why this job: Be the face of a luxury brand and make a real impact on client experiences.
- Qualifications: Organised, proactive, and experienced in client services or showroom roles.
- Other info: Join a fast-growing team with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
Location: 67 Farringdon Road
About Us:
Bert Frank is a luxury lighting brand manufacturing high-end, British-made lighting for residential and commercial spaces worldwide. We are a small but fast-growing and collaborative team passionate about craftsmanship, quality, and client service.
We are looking for a Showroom & Client Services Coordinator to join our team and play a central role across the business. This is a hands-on, people-facing position combining showroom management, client services, sales support, and office coordination, with light PA support to the Managing Director. This role is primarily office-based, with up to one day per week working from home by agreement.
The Role:
This is a varied role working across departments and supporting the day-to-day running of the business. You will be the face of the showroom, a key support to the sales and operations teams, and a reliable point of contact for clients.
- Showroom & Events: Day-to-day management of the showroom, ensuring it is always presentable and welcoming. First point of contact for incoming calls, deliveries, and general enquiries. Welcoming clients, designers, and partners. Coordinating and supporting events held in the showroom, including preparation and on-the-day support.
- Client Services & Sales Support: Preparing quotations for the sales team. Liaising with clients to answer product and pricing enquiries. Sending quotes and relevant information and following up on requests. Supporting the sales team with client-related administration.
- Samples & Marketing Materials: Managing product samples, including inventory, sending samples to clients, and tracking returns. Monitoring stock levels of samples and marketing materials. Reordering lookbooks, business cards, and other printed or physical materials.
- Operations & Office Support: Supporting the operations team when needed. Helping coordinate information between sales, operations, and production. Ordering office supplies and supporting the smooth day-to-day running of the office.
- Managing Director Support: Light PA support, including expenses, bookings, travel, and diary coordination as required.
- Marketing Support: Ad hoc support to the marketing team when needed, including coordination and admin support.
About You:
- Highly organised and comfortable juggling multiple priorities.
- Confident and professional dealing with clients in person, on the phone, and by email.
- Proactive, reliable, and happy to be hands-on.
- Comfortable working across teams rather than in a single department.
- Previous experience in a showroom, client services, coordination, or office-based role is a plus.
Practical Details:
- Full-time, office-based role.
- Up to one day per week working from home.
- Discretionary annual bonus.
- London-based showroom.
- References essential.
Showroom & Client Services Coordinator in Slough employer: Bert Frank
Contact Detail:
Bert Frank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom & Client Services Coordinator in Slough
✨Tip Number 1
Get to know the company inside out! Research Bert Frank's products and values so you can chat confidently about how you fit into their vision. This shows you're genuinely interested and ready to contribute.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for standing out in the interview process. We all love a good insider scoop!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to client services and showroom management. Role-play with a friend or in front of the mirror to boost your confidence and nail those responses.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a simple gesture that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Showroom & Client Services Coordinator in Slough
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of enthusiasm and a bit of flair can make your application stand out.
Tailor Your Application: Make sure to tailor your CV and cover letter to the Showroom & Client Services Coordinator role. Highlight relevant experience and skills that match what we’re looking for, like client interaction and showroom management.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured information that’s easy to read. Avoid jargon and focus on what makes you a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, it shows you’re keen on joining our team at Bert Frank!
How to prepare for a job interview at Bert Frank
✨Know the Brand Inside Out
Before your interview, make sure you research Bert Frank thoroughly. Understand their products, values, and what sets them apart in the luxury lighting market. This will not only impress your interviewers but also help you tailor your answers to align with their brand ethos.
✨Showcase Your Organisational Skills
As a Showroom & Client Services Coordinator, being organised is key. Prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Highlight how you prioritised effectively and maintained a high level of client service.
✨Practice Your People Skills
Since this role involves a lot of client interaction, practice how you communicate. Be ready to demonstrate your confidence in dealing with clients both in person and over the phone. Role-play common scenarios you might encounter, like handling inquiries or welcoming clients to the showroom.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, showroom events, or how they measure success in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
