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For Companies At a Glance
- Tasks: Support the management team to drive sales and enhance customer experience.
- Company: Join Bershka, part of the global Inditex family, known for trend-led fashion.
- Benefits: Enjoy a competitive salary, 25% staff discount, and 28 days holiday.
- Why this job: Thrive in a fast-paced environment while making a real impact on retail.
- Qualifications: Strong organisational skills and emotional intelligence are key.
- Other info: Great opportunities for progression and involvement in sustainability initiatives.
The predicted salary is between 22000 - 26000 ÂŁ per year.
Who we are
Bershka is part of the Inditex family of brands, within one of the world’s leading fashion retail groups, with global brands including Zara, Pull&Bear, Massimo Dutti, Bershka, Stradivarius, Oysho, Zara Home and Lefties. Bershka is all about trend-led style, energy and self-expression — with fast-moving product and a store experience that’s bold, dynamic and customer-first. At Inditex, how we work is what sets us apart: teamwork, respect, curiosity and sustainability, with people at the center of every success.
The role
As a Responsible, you support the management team to deliver strong commercial results and a great customer experience. You help run the shopfloor day to day — coordinating the team, driving standards, and keeping product moving at pace from delivery to replenishment. This is a hands-on leadership role in a high-energy environment. You’ll use commercial insight, organisation and emotional intelligence to keep priorities clear, respond quickly to change and help the team perform at their best.
This role is for you if you…
- Thrive in fast-paced retail and stay calm under pressure
- Are commercially confident and enjoy turning reports into actions
- Are reliable, well organised and strong at managing multiple priorities
- Lead with emotional intelligence and communicate clearly with your team
- Take pride in standards — product, presentation, stock and service
- Are adaptable, proactive and quick to solve problems
- Are resilient and ambitious, motivated to learn and progress
What you’ll do
- Drive daily replenishment and ensure product availability across key areas
- Use commercial reports to take actions that improve sales and productivity
- Share feedback with the management team on new lines, product requests and upcoming deliveries
- Support delivery organisation and productivity, meeting deadlines and company targets
- Allocate newness to the shopfloor, brief the team and maintain strong product flow
- Support fitting room coverage and ensure merchandise is redistributed efficiently
- Partner with the VM team to adapt merchandising and mannequins in line with brand guidance and performance
- Deliver strong customer service standards and help resolve customer issues in the moment
- Support compliance with refunds/returns, security routines and store procedures
- Contribute to stock takes, sales prep and maintenance routines
- Support rotas, daily planners, training and onboarding in line with business needs
- Act as an ambassador for Inditex sustainability initiatives
What we offer
Competitive salary, 25% staff discount across all Inditex brands, 28 days holiday allowance, company pension scheme and the “More for Less” benefits platform with a wide range of discounts. At Inditex, internal talent is our greatest asset. We offer clear progression opportunities, continuous learning through training and e-learning, and the chance to contribute to social and sustainability projects that make a real difference.
Inclusion & accessibility
We are committed to creating a recruitment process that is inclusive and accessible to everyone. Adjustments are available for candidates with disabilities or long-term conditions.
Responsible employer: BERSHKA
Contact Detail:
BERSHKA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Responsible
✨Tip Number 1
Get to know the company culture! Before your interview, check out Bershka's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your responses to common interview questions. Think about how your skills align with the role of a Responsible. We want to hear how you can drive sales and enhance customer experience!
✨Tip Number 3
Show off your emotional intelligence! During the interview, share examples of how you've led a team or resolved conflicts. This is key for a hands-on leadership role like this one.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Responsible
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion and retail shine through! We want to see how you connect with our brand's energy and style. Share any relevant experiences that highlight your enthusiasm for the industry.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Use bullet points if it helps – we’re all about efficiency!
Highlight Your Team Spirit: Since teamwork is key at Inditex, don’t forget to mention your collaborative experiences. Tell us about times you've worked well in a team, especially in fast-paced environments. We love seeing how you contribute to group success!
Tailor Your Application: Make sure to customise your application for the Responsible role. Use keywords from the job description and relate your experiences directly to what we’re looking for. And remember, applying through our website is the best way to get noticed!
How to prepare for a job interview at BERSHKA
✨Know the Brand Inside Out
Before your interview, dive deep into Bershka's brand values and latest collections. Understand their commitment to sustainability and customer experience. This knowledge will help you connect your answers to what they stand for.
✨Showcase Your Leadership Skills
As a Responsible, you'll be leading a team. Prepare examples of how you've successfully managed teams in fast-paced environments. Highlight your emotional intelligence and how you’ve resolved conflicts or motivated others.
✨Be Ready to Discuss Commercial Insights
Familiarise yourself with basic retail metrics and how they impact sales. Be prepared to discuss how you would use commercial reports to drive actions that improve productivity and sales in the store.
✨Demonstrate Adaptability and Problem-Solving
Retail can be unpredictable, so think of scenarios where you've had to adapt quickly or solve problems on the spot. Share these experiences to show that you thrive under pressure and can keep priorities clear.