BERSHKA | Operations Manager
BERSHKA | Operations Manager

BERSHKA | Operations Manager

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead store operations, manage teams, and enhance customer service in a fast-paced environment.
  • Company: Join Inditex, a global fashion leader with brands like Zara and Bershka, committed to sustainability.
  • Benefits: Enjoy 25% off on trendy styles, 28 days holiday, and a supportive internal promotion program.
  • Why this job: Be part of a passionate team that values creativity, diversity, and continuous learning.
  • Qualifications: Experience in commerciality, people management, and customer service is essential.
  • Other info: We prioritize inclusivity and offer adjustments for individuals with disabilities.

The predicted salary is between 28800 - 43200 £ per year.

OPERATIONS MANAGER -BERSHKA LONDON OXFORD STREET

About us:

Inditex is one of the largest fashion distribution groups in the world, with seven commercial brands: Zara, Pull&Bear, Massimo Dutti, Bershka, Stradivarius, Oysho and Zara Home. We are what you wear to work, what you decide to decorate your life with, what you choose for that special occasion.

We love what we do. Teamwork, passion, curiosity, diversity, sustainability, creativity and humility are the daily motivation for the more than 174,000 individuals who make up the Inditex group.

How we imagine you:

We are seeking passionate people that are looking for a challenging yet rewarding career in fashion. The ideal candidate will have a track record of commerciality ,people management and understanding of customer service .You will work in a fast –paced environment and you will be able to multi task between your key responsibilities.

What we expect from you:

Our Operations Managers ensure that the business is run efficiently by encouraging the team and controlling the product, replenishment and back of house operations of the store .Some of your responsibilities will be to:

  • Monitor and analyse commercial and product data to improve the sales and productivity of the store
  • Oversee all store operational tasks
  • Deliver a high level of customer service
  • Achieve companies deadlines while processing deliveries and hourly product replenishment
  • Motivate and develop your team
  • Be an ambassador for our companies sustainability project

What we offer:

In addition to a competitive salary, you will also receive 25% discount to buy the latest trends in any of our brands, company pension scheme, holidays allowance of 28 days and ‘More for less’ benefit package where you can find a wide range of discounts.

Our internal talent is our greatest asset and we are proud of offering internal promotion programs where you will find opportunities to grow, e-learning and training programs – we never stop learning!, social projects to get involved and contribute to a better society, and much more!

We are committed to ensuring that our recruitment processes are barrier free and as inclusive as possible to everyone .This includes making adjustments for people with disability or long term conditions

BERSHKA | Operations Manager employer: BERSHKA

At Inditex, we pride ourselves on being an exceptional employer, especially for our Operations Manager role at Bershka London Oxford Street. Our vibrant work culture fosters teamwork, creativity, and a commitment to sustainability, while our comprehensive benefits package, including a generous discount on our latest fashion trends and a robust internal promotion program, ensures that you can grow and thrive in your career. Join us in a fast-paced environment where your passion for fashion and dedication to customer service will be valued and rewarded.
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Contact Detail:

BERSHKA Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land BERSHKA | Operations Manager

✨Tip Number 1

Familiarize yourself with the latest trends in fashion retail, especially those relevant to Bershka. Understanding the brand's style and customer preferences will help you demonstrate your passion for the role during the interview.

✨Tip Number 2

Highlight your experience in managing teams and improving operational efficiency. Be ready to share specific examples of how you've motivated staff and enhanced customer service in previous roles.

✨Tip Number 3

Prepare to discuss your analytical skills, particularly in relation to commercial and product data. Show how you've used data to drive sales and productivity in past positions.

✨Tip Number 4

Emphasize your commitment to sustainability and any relevant initiatives you've been involved in. As an ambassador for the company's sustainability project, showcasing your alignment with these values can set you apart.

We think you need these skills to ace BERSHKA | Operations Manager

Commercial Awareness
People Management
Customer Service Excellence
Data Analysis
Operational Efficiency
Team Motivation
Multi-tasking
Problem-Solving Skills
Time Management
Communication Skills
Adaptability
Sustainability Awareness
Leadership Skills
Inventory Management

Some tips for your application 🫡

Understand the Company Culture: Familiarize yourself with Inditex's values and mission. Highlight your alignment with their focus on teamwork, sustainability, and customer service in your application.

Showcase Relevant Experience: Emphasize your previous experience in operations management, particularly in retail. Provide specific examples of how you've improved sales, managed teams, or enhanced customer service.

Tailor Your CV: Customize your CV to reflect the skills and experiences that are most relevant to the Operations Manager role. Use keywords from the job description to make your application stand out.

Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your passion for fashion and your understanding of the fast-paced retail environment. Mention your commitment to sustainability and team development.

How to prepare for a job interview at BERSHKA

✨Show Your Passion for Fashion

Make sure to express your enthusiasm for the fashion industry during the interview. Share specific examples of how you've engaged with fashion trends or brands in the past, and why you are excited about the opportunity to work with Inditex.

✨Demonstrate Your People Management Skills

Prepare to discuss your experience in managing teams effectively. Highlight instances where you motivated your team, resolved conflicts, or improved team performance, as these are crucial for the Operations Manager role.

✨Understand Customer Service Excellence

Be ready to talk about your approach to delivering exceptional customer service. Provide examples of how you've handled challenging customer situations and how you ensure a positive shopping experience.

✨Familiarize Yourself with Sustainability Initiatives

Since sustainability is a key focus for Inditex, research their sustainability projects and be prepared to discuss how you can contribute to these initiatives. Show that you align with their values and are committed to making a positive impact.

BERSHKA | Operations Manager
BERSHKA
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  • BERSHKA | Operations Manager

    London
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-01-21

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    BERSHKA

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