Business Support Advisor in Hereford

Berrys is all about land and property. Working from four offices across the Midlands, we offer an array of services - planning, architecture, building surveying, valuation and business consultancy - to help our clients make the most of their assets. You will be part of a multi-disciplinary team made up of engineers, surveyors, archaeologists, planners and architects. The role sits within our established Business Support team and provides dedicated support to our Building surveying, Architecture, Planning and Rural professional teams. The successful candidate will play an important role in the day-to-day coordination and administration of professional consultancy work, supporting fee earners in delivering an efficient and high-quality service to clients.

The role of this Business Support Advisor requires a proactive and organised individual who can manage competing priorities, communicating confidently with clients and consultants and taking ownership of administrative processes. They will work with minimal supervision whilst knowing when to seek guidance from senior colleagues. A high level of engagement with delivery is expected to include checking figures, proofreading documents, identifying improvements to work processes, managing diaries and client communication. The successful candidate must have experience in an office role in a professional services environment.

Responsibilities will include:

• Act as a key point of contact for clients and consultants, handling enquiries professionally and efficiently.
• Prepare and issue fee proposals, terms of business and associated documentation.
• Setting up projects accurately on our internal CRM System and management systems.
• Assist consultants with the preparation, formatting and proofreading of reports and technical documents.
• Monitor ongoing projects and proactively assist consultants in managing workflows, deadlines and outstanding actions.
• Coordinate external suppliers and support the administration of standardised business processes and documentation to ensure efficient project delivery and compliance with company procedures.
• Support the financial and operational administration of projects, including processing invoices, preparing fee accounts and maintaining accurate electronic records and filing systems.
• Maintain accurate job trackers, project records and compliance documentation.
• Supporting consultants with diary coordination, meeting arrangements and team administration.
• Assist with compliance procedures in line with company policy and regulatory requirements e.g. Anti-Money Laundering.
• Production of monthly and quarterly reports to support team and business performance monitoring.

We are looking for a dynamic individual with initiative. They will take a proactive and adaptable stance, suggesting solutions to problems, whilst acting swiftly on any request for help. The following attributes are essential:

• Previous experience in an administrative position in a professional environment.
• Confident communicator with a professional and client-focused approach.
• Ability to work independently, manage competing priorities and take ownership of tasks with minimal supervision.
• Work collaboratively with other Business Support team members to provide holiday cover and support wider office administration requirements where required.
• Competent user of Word, Excel and Outlook.
• Ability to remain calm and organised in a fast-paced professional environment.
• Strong written communication and document presentation skills.
• Personal organisational discipline and team management.
• Excellent organisational skills and attention to detail.

Hours: 37.5 hours per week, to be worked flexibly Monday-Friday in line with our Agile Working Philosophy.

Benefits:

• The role sits within a friendly and supportive team with opportunities to develop.
• We will offer an excellent salary for the right candidate reflective of your skills, qualifications and experience.
• We will pay all the appropriate professional memberships and fund your attendance at relevant CPD events and time off for approved training.
• We provide Private Healthcare scheme for all via BUPA.
• We have an Employee Assistance Programme, including a health plan and annual flu jab.
• We have an Agile Working Philosophy allowing for a mix of remote and office working.
• We provide an entitlement of 35 days holiday per annum (pro rata to working hours) inclusive of bank holidays.
• An additional day off to celebrate your Birthday.
• We give an additional day of holiday for every 3 years of service.
• There is potential for discretionary bonus.
• We provide an enhanced workplace pension scheme operated through the National Employment Savings Trust (NEST).
• Following successful probation period, access to employee loan and employee discount on Berrys services.
• We offer salary sacrifice schemes for Electric Vehicles and Cycle to Work schemes.

Closing Date: 8th June 2026. Please note that we may close this role early, if sufficient applications are received, therefore it is recommended to apply early if you match the criteria.