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- Tasks: Manage customer accounts, generate leads, and maintain relationships in a fresh food environment.
- Company: Join Berrycove Limited, a leader in AgTech and food security initiatives.
- Benefits: Competitive salary, incentive package, and opportunities for career advancement.
- Other info: Dynamic role with a focus on customer service and fast-paced growth.
- Why this job: Be part of a mission to enhance food security while developing your sales skills.
- Qualifications: 4-5 years in Sales and Marketing, preferably in the food industry.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Berrycove Limited is seeking a Customer Account Manager with experience working in a commercial fresh food environment to join its expanding operations in Tobago, offering significant advancement opportunities. This is a unique opportunity to be part of the regional initiative toward building food security through advanced AgTech.
The Customer Account Manager is charged with generating leads, maintaining customer relationships, and meeting sales goals. You will report to the General Manager and work closely with the marketing and production team.
Key Duties & Responsibilities:- Provide ongoing account support to customers and update internal databases with account information.
- Develop strategies to attract new customers.
- Check in on customers regularly to gauge satisfaction, address any concerns, and provide information of value such as new offerings or upcoming specials.
- Maintain customer service excellence as a representative of the company.
- Conduct research and pursue new sales opportunities through cold calling, networking, engaging, and responding to social media audience, leveraging all major platforms for lead generation and conversion of new business.
- Develop product catalog, and update price lists and sales documents.
- Maintain sales records.
- Provide regular updates to management through activity and results reports such as daily call reports, and weekly and monthly work plans.
- Check and monitor stock levels at assigned customer locations.
- Support all customer deliveries.
- Check and verify damaged items at assigned customer locations and report findings.
- At least 4-5 years’ experience in Sales and Marketing preferably in the food industry.
- Knowledge of sales process and dynamics.
- Superb interpersonal skills, including the ability to quickly build rapport with both customers and suppliers.
- Exposure at a location associated with horticulture and commercial hydroponic greenhouse operations is an asset.
- Professional Certificate or Diploma in Sales and Marketing.
- Five (5) CSEC (CXC)/GCE O’levels subjects inclusive of Mathematics and English.
- Excels in Customer Service with the ability to upsell and cross-sell.
- Well-organized with problem-solving, analytical, and time management skills.
- Takes initiative and ownership of responsibilities.
- Able to work comfortably in a fast-paced environment.
The compensation is commensurate with experience and qualifications and could include a company incentive package. We are an equal opportunity employer.
To apply, please email your resumes to hr@berrycovefarms.com with the subject line “Customer Accounts Manager.” Please note that only suitable candidates would be contacted.
Customer Account Manager in Trinidad employer: Berrycove Limited
Contact Detail:
Berrycove Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Manager in Trinidad
✨Tip Number 1
Get to know the company inside out! Research Berrycove Limited and its mission towards food security. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Use platforms like LinkedIn to connect with current employees or industry professionals. A friendly chat can sometimes lead to insider tips or even a referral!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your past experiences in sales and customer service can relate to the role. Practice makes perfect, so run through potential scenarios with a friend.
✨Tip Number 4
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the position.
We think you need these skills to ace Customer Account Manager in Trinidad
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Customer Account Manager role. Highlight your experience in sales and marketing, especially in the food industry, and showcase any relevant achievements that align with the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for the role. Mention your interpersonal skills and how you’ve successfully built customer relationships in the past.
Showcase Your Skills: Don’t forget to highlight your problem-solving and time management skills in your application. We want to see how you take initiative and handle responsibilities, especially in a fast-paced environment.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. Make sure to follow the instructions carefully and include all necessary documents to ensure your application stands out!
How to prepare for a job interview at Berrycove Limited
✨Know Your Product Inside Out
Before the interview, make sure you understand Berrycove's offerings and how they fit into the fresh food market. Familiarise yourself with their product catalog and any recent news about the company. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Sales Skills
Prepare to discuss specific examples from your past experience where you've successfully generated leads or maintained customer relationships. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your impact in previous roles.
✨Demonstrate Your Customer Service Excellence
Since the role requires superb interpersonal skills, be ready to share stories that highlight your ability to build rapport with customers. Think of times when you went above and beyond to ensure customer satisfaction, as this will resonate well with the interviewers.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the company's future plans in AgTech or how they measure success in the Customer Account Manager role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.