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- Tasks: Join the Ward patient dining team, serving meals and ensuring hygiene standards.
- Company: Berry Recruitment at Southampton's Maternity Hospital, Princess Anne.
- Benefits: Part-time hours with a flexible schedule and valuable experience in healthcare.
- Why this job: Make a difference in patients' lives while developing your customer service skills.
- Qualifications: Good education, customer service skills, and a basic understanding of hygiene.
- Other info: Work in a supportive environment with opportunities for personal growth.
The predicted salary is between 13 - 16 £ per hour.
Berry Recruitment have an exciting opportunity recruiting for Southampton's Maternity Hospital, Princess Anne. We are looking for Ward Hosts to start mid February working 15:00-19:30 (Mon-Fri).
You will be an integral part of the Ward patient dining team, ensuring high quality service is provided to the patients. You will be responsible for the co-ordination of the patient meal and beverage services in accordance with the Ward Timing Schedule. You will contribute and organise the maintenance of a hygienic and clean environment for patients, staff and visitors to ensure the highest standards are met at all times.
Duties to include:
- To ensure that patients are provided with appropriate meals, snacks and beverages at the agreed intervals throughout the day.
- Taking food orders using the tablet electronic ordering system at the agreed time for lunch and supper each day.
- Maintain bedside menus in good condition and cleaned daily.
- To maintain the suite of special and therapeutic menus and present to patients who require them.
- To prepare hot / cold beverages including loading appropriate trolley / equipment and ensure that all beverages are served at the correct temperature according to food hygiene regulations.
- Load regeneration ovens as necessary and monitor and record food temperatures.
- To ensure that at the end of every meal and beverage service all cutlery, crockery and condiments are removed from the patient areas.
- To wash utensils used in the preparation, regeneration and serving of food and beverages including the cutlery, trays and crockery used for patients.
- To ensure the ward kitchen hygiene standards are maintained.
- To monitor and record fridge and freezer temperatures daily in accordance with food safety regulations and report problems as appropriate.
- To ensure patients whose fluid intake is not medically restricted have access to fresh drinking water, with 2 water jug changes per day, including ad hoc top ups.
- To maintain food safety and hygiene standards in your place of work and apply the food safety procedures applicable in your work area.
- Demonstrate high standards of courteous interaction with patients and Trust staff to optimise patient food and beverage consumption.
- Undertake any other ad hoc duties as prescribed by your Team Leader / Supervisor / Manager and within scope of skill and capability.
The successful candidate:
Essential:
- Good Basic Education including reading and writing skills.
- Basic Health & Safety.
- Working within a food service environment / catering industry.
- Customer service skills including clear verbal communication.
- Understand the importance of hygiene and safety and special diet awareness.
Desirable:
- Level 2 Food Hygiene.
- An understanding of COSHH.
Also required:
- Flexibility and adaptability.
- Good organisation skills.
- A 'can do' attitude.
- Ability to work effectively alone and as part of the team.
- Present a professional image.
- Ability to work within a busy and warm environment.
- Ability to work under pressure.
- Ability to follow departmental regulations and assimilate training.
- Flexible approach to working schedules.
- Efficient attention to detail.
If this sounds like you, please apply today!
Ward Hosts- Part Time in Southampton employer: Berry Recruitment
Contact Detail:
Berry Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ward Hosts- Part Time in Southampton
✨Tip Number 1
Get to know the hospital environment! Familiarise yourself with the layout of the Princess Anne Maternity Hospital and the ward you'll be working in. This will help you feel more confident during your shift and make it easier to assist patients.
✨Tip Number 2
Practice your communication skills! As a Ward Host, you'll be interacting with patients and staff regularly. Try role-playing conversations with friends or family to boost your confidence and ensure you're ready to provide excellent customer service.
✨Tip Number 3
Stay organised! Keep track of meal schedules and patient preferences. Use a planner or digital tool to manage your tasks efficiently, ensuring that you meet the needs of patients while maintaining hygiene standards.
✨Tip Number 4
Apply through our website! We want to see your application, so make sure you submit it directly on our platform. This way, we can keep track of your progress and get you one step closer to joining our team!
We think you need these skills to ace Ward Hosts- Part Time in Southampton
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. It’s packed with important details about what we’re looking for in a Ward Host, so understanding these requirements will help you tailor your application.
Show Off Your Customer Service Skills: Since you'll be interacting with patients and staff, highlight any previous experience you have in customer service. We want to see how you can bring a friendly and professional attitude to our team!
Emphasise Your Attention to Detail: In this role, attention to detail is key, especially when it comes to food hygiene and safety. Make sure to mention any relevant experiences that showcase your ability to maintain high standards in a busy environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us during the hiring process!
How to prepare for a job interview at Berry Recruitment
✨Know Your Role
Make sure you understand the responsibilities of a Ward Host. Familiarise yourself with the patient dining process, meal timings, and hygiene standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you had to communicate clearly or handle difficult situations. This is key for a role that involves interacting with patients and staff.
✨Demonstrate Your Attention to Detail
Be ready to discuss how you ensure high standards in your work, especially regarding hygiene and food safety. You might be asked about specific procedures, so brush up on relevant regulations and be prepared to explain how you would apply them.
✨Ask Thoughtful Questions
At the end of the interview, have a couple of questions ready about the team dynamics or the training process. This shows that you're engaged and eager to learn more about how you can contribute to the ward's success.
