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- Tasks: Assist customers via email, live chat, and phone calls in a dynamic environment.
- Company: A growing company in Ealing with a friendly atmosphere.
- Benefits: Competitive salary, casual dress, free food, and health perks.
- Why this job: Join a supportive team and enhance your customer service skills.
- Qualifications: Strong IT skills and a background in customer service.
- Other info: Flexible hours with seasonal changes and great career growth potential.
The predicted salary is between 26500 - 26500 £ per year.
We are working exclusively with a company in Ealing who are looking for some Customer Service Advisors.
It is working for a small but growing organisation that is looking for people with good IT skills and outstanding customer service ability to deal with emails, live chats and phone calls. You will have come from a customer service background and enjoy client interaction.
You can come from a retail or office background but must have very strong office ability, have a steady work history and be happy to work the hours required.
You will be working Monday to Friday, the hours are based on a 40 hour week but due to the nature of the business the hours change during the seasons for example:
- Winter 9am - 5pm
- Spring 9am - 6pm
- Summer 9am - 7pm
Salary: £26500pa
Additional benefits include:
- Additional leave
- Casual dress
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free flu jabs
- Free parking
- Health & wellbeing programme
- On-site parking
- Sick pay
- Store discount
If you are looking for an immediate role apply now.
Customer Service in Southall employer: Berry Recruitment
Contact Detail:
Berry Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service in Southall
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they do will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios! Think about how you would handle difficult customers or tricky situations. This will help you feel more confident when those questions come up during the interview.
✨Tip Number 3
Don’t forget to showcase your IT skills! Since the role involves dealing with emails, live chats, and phone calls, be ready to discuss any relevant software or tools you’ve used in previous jobs.
✨Tip Number 4
Apply through our website for a smoother process! It’s quick and easy, and we’ll make sure your application gets the attention it deserves. Plus, you’ll be one step closer to landing that Customer Service role!
We think you need these skills to ace Customer Service in Southall
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your previous customer service experience in your application. We want to see how you've handled client interactions, whether it's through emails, live chats, or phone calls. Share specific examples that showcase your ability to resolve issues and provide excellent service.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who understand our needs and can demonstrate how their skills align with what we’re looking for.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your passion for customer service shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen and ready to join our team!
How to prepare for a job interview at Berry Recruitment
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss how you've handled difficult customers in the past and what strategies you used to resolve issues. This shows that you understand the importance of client interaction.
✨Show Off Your IT Skills
Since the role requires good IT skills, be prepared to talk about your experience with various software and tools. If you’ve used specific customer service platforms or CRM systems, mention them! It’s a great way to demonstrate your technical proficiency.
✨Flexibility is Key
The hours for this position change with the seasons, so be ready to discuss your availability. Highlight your willingness to adapt to different schedules and how you manage your time effectively. This will show that you’re a team player who can handle the dynamic nature of the job.
✨Bring Your Enthusiasm
Let your passion for customer service shine through during the interview. Share examples of why you enjoy helping customers and how you go the extra mile to ensure their satisfaction. A positive attitude can make a lasting impression!
