At a Glance
- Tasks: Ensure safety and provide excellent customer service at Margate train station.
- Company: Join a renowned train company with a focus on security and safety.
- Benefits: Free travel pass, competitive pay, and career development opportunities.
- Other info: Immediate start available; flexible shifts with a supportive team environment.
- Why this job: Make a real difference in passenger safety while gaining valuable experience.
- Qualifications: Must hold a valid SIA Door Supervisor licence and have a passion for customer service.
Are you looking for a job in the rail industry? Berry Recruitment are recruiting experienced Security Guards who hold a SIA Door Supervisor license to join our company within the railway industry. SIA needed for Margate train station in Kent. A free travel pass will be provided for the trains to get to and from work. You must be able to get home after 0100 and ensure you do not leave the shift early. So please check this before applying.
This is an excellent opportunity to join a renowned, nationally recognised train company and to develop your career as a professional and trained Security Officer.
Core Responsibilities:- Ensure the personal safety of both passengers and other visitors to the stations.
- Ensure an excellent level of customer service is delivered, respond positively to customers' questions and be conscious of all visitors to the station.
- Carry out regular patrols of the station to ensure the health & safety of all customers.
- Report faults, health & safety issues and escalated complaints to supervisor and duty managers from both Berry Recruitment and the client.
- Report anti-social behaviour at stations, in accordance with the company policy and Railway Bylaws, whilst helping to maintain train service performance.
- Wear the appropriate issued uniform (including name badge) and safety clothing as supplied, ensuring that your standard of appearance is high and complies with the company standard.
We are looking for people who can start immediately so please show your interest at your earliest convenience.
Berry Recruitment is an equal opportunities employer. We welcome applications from all suitably qualified individuals, regardless of race, gender, age, disability, sexual orientation, religion or belief, marital status, or any other protected characteristic. All recruitment decisions are made based on merit, qualifications, and business needs.
SIA Security Staff/ Door Supervisor employer: Berry Recruitment
Berry Recruitment is an excellent employer, offering a supportive work culture where your contributions as an SIA Security Staff member are valued. With opportunities for professional development within the railway industry and the added benefit of a free travel pass to commute to Margate train station, you can enjoy a rewarding career while ensuring the safety and satisfaction of passengers. Join us to be part of a nationally recognised train company that prioritises employee growth and inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land SIA Security Staff/ Door Supervisor
✨Tip Number 1
Network like a pro! Reach out to your contacts in the security industry or even those who work at the train station. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Be ready for an on-the-spot interview! If you apply through our website, make sure you're prepared to discuss your experience and skills right away. Dress smartly and have your SIA license handy!
✨Tip Number 3
Show off your customer service skills! When you get the chance to speak with potential employers, highlight how you can ensure the safety and satisfaction of passengers. It's all about making a great impression.
✨Tip Number 4
Follow up after applying! A quick email or call to check on your application status shows enthusiasm and can keep you top of mind for the hiring team. We love seeing candidates who are proactive!
We think you need these skills to ace SIA Security Staff/ Door Supervisor
Some tips for your application 🫡
Show Off Your SIA License:Make sure to highlight your SIA Door Supervisor license in your application. It's a key requirement for this role, so we want to see it front and centre!
Tailor Your Experience:When writing your application, relate your previous security experience to the responsibilities listed in the job description. We love seeing how your skills match what we're looking for!
Be Clear About Availability:Since the role requires you to be available after 0100, make sure to mention your availability clearly in your application. We need to know you can commit to the shifts!
Apply Through Our Website:For the best chance of landing an interview, apply directly through our website. It helps us keep track of applications and ensures you’re considered for the role quickly!
How to prepare for a job interview at Berry Recruitment
✨Know Your SIA License Inside Out
Make sure you’re well-versed in the specifics of your SIA Door Supervisor license. Be ready to discuss how your training and experience align with the responsibilities outlined in the job description, especially regarding safety protocols and customer service.
✨Showcase Your Customer Service Skills
Since this role involves interacting with passengers, prepare examples of how you've provided excellent customer service in the past. Think about situations where you’ve handled difficult customers or resolved conflicts effectively.
✨Understand the Railway Environment
Familiarise yourself with the railway industry and its unique challenges. Research common issues faced at train stations, such as anti-social behaviour, and be prepared to discuss how you would handle these situations while maintaining safety and service standards.
✨Dress to Impress
Appearance matters in security roles. Ensure you present yourself professionally during the interview. Wear smart attire that reflects the uniform standards expected in the role, as this shows you understand the importance of a high standard of appearance.
