Senior Receptionist in Oxford

Join the Team Building What the World Needs Next. Be part of an extraordinary mission to tackle humanity's greatest challenges - from advancing medical science and clean energy to transforming global food systems and AI. My client is creating a world-class research and development campus in Oxford to turn bold ideas into real-world solutions. If you're driven by purpose, powered by curiosity, and ready to make global impact through innovation, we want to hear from you.

We are now recruiting for several permanent Receptionist to join this growing team.

Role: Senior Receptionist - Full time and Part time

Salary: £30,000 - £34,500 10% bonus

Location: Cowley, Oxford - Free parking available

Hours: 08:30 - 17:30

Key Responsibilities of the Receptionist:

• Guest Reception & Coordination: Greet and welcome visitors, clients, and guests with a warm and professional demeanour. Direct guests to appropriate locations within the office or building. Answer questions and provide information about the company, products, and services. Maintain a professional and clean reception area at all times.
• Phone and Email Management: Answer incoming phone calls, direct calls to appropriate personnel, and take accurate messages. Manage email inquiries and direct them to the appropriate department. Schedule appointments, meetings, and conference room bookings as necessary.
• Administrative Support: Assist with administrative tasks, including data entry, filing, and handling mail. Support other departments as needed, ensuring smooth communication and coordination across teams. Maintain office supplies and equipment inventory.
• Event Coordination: Assist with coordinating events, meetings, and conferences. Ensure all logistics are in place for meetings (room setup, catering, etc.) Assist in hosting guests and providing refreshments.
• Customer Service & Experience: Provide exceptional customer service to guests and ensure that all inquiries and requests are handled efficiently and professionally. Resolve guest issues and complaints promptly and escalate when necessary. Maintain a positive atmosphere and strong relationship with both internal and external stakeholders.
• Scheduling & Calendar Management: Manage and maintain scheduling for the reception area, meeting rooms, and guest appointments.
• Miscellaneous Duties: Perform other duties as assigned to ensure smooth office operations. Assist in maintaining a safe and welcoming environment for all visitors and employees.

About you:

• Previous experience in a receptionist, host, or customer service role.
• Strong verbal and written communication skills.
• Excellent organisational and multitasking abilities.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, etc.).
• Positive, friendly, and professional attitude.
• Ability to work independently and as part of a team.
• Ability to manage multiple tasks and work in a fast-paced environment.

Physical Requirements:

• Ability to remain seated for extended periods.
• Ability to lift and carry small office supplies as needed (up to 15 lbs).
• Ability to greet and assist visitors as needed in a timely manner.

You must be eligible to work in the UK. You must be based in, or within easy commuting distance of, Oxford and can commit to being onsite Monday-Friday during core hours of 08:30 - 17:30. Part time hours to be discussed.

No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can add value to the role, we'd love to learn more about you!

For more information and to apply, contact the Oxford branch of Berry Recruitment or click 'Apply Now' to submit your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.