At a Glance
- Tasks: Manage student accommodation bookings and lead a dedicated team to enhance service quality.
- Company: Join a prestigious college in Oxford with a commitment to excellence.
- Benefits: Competitive salary, professional development, and a vibrant work environment.
- Why this job: Make a real difference in students' lives while developing your leadership skills.
- Qualifications: Experience in accommodation management and strong people skills required.
- Other info: Flexible working environment with opportunities for collaboration and growth.
The predicted salary is between 46000 - 48000 £ per year.
Berry Recruitment are NOW hiring for a committed and experienced Accommodation Manager to work for a college in Oxford on a 12 month maternity cover.
Salary: £46,000 - £48,000 Per Annum
Location: Oxford
Key Responsibilities of the Accommodation Manager:
- Manage Student Accommodation Room Bookings (Outside Core Students)
- Lead and manage the Accommodation Team to deliver a high-quality, customer-focused service for students, staff, and stakeholders
- Handle accommodation-related complaints professionally and effectively, identifying root causes and implementing service improvements
- Manage bookings sensitively and strategically, ensuring appropriate prioritisation of key groups and individuals
- Produce and present regular occupancy and performance reports across all accommodation areas, using insights to drive continuous improvement
- Ensure full compliance with GDPR and all relevant legislation relating to both commercial bookings and student accommodation
- Act as a professional ambassador for the College, delivering tours and always promoting excellence in customer experience
- Ensure compliance with all Health & Safety legislation and Approved Codes of Practice (ACOP)
- Maintain accurate records for applicants, students, and guests, in line with the Data Protection Act and College policies
- Collaborate effectively with departments across the University and actively engage with collegiate networks to share and adopt best practice
- Demonstrate flexibility in response to the evolving needs of the College, fostering a collaborative and inclusive working environment
- Undertake any other duties appropriate to the role, as required by the College
About you:
- Proven experience working as an Accommodation Manager within a College or a university-based establishment
- Significant, hands-on experience managing accommodation allocations at scale
- Management of large volumes of data across an organisation, plus interrogation of data to inform decision-making and service improvements
- Strong people management and leadership experience
- Knowledge of current landlord and tenancy legislation, guidance, and best practice, including of the Renters’ Rights Act
- Strong financial awareness, with the ability to manage budgets and resources
No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can add value to the role, we’d love to learn more about you!
For more information and to apply, contact the Oxford branch of Berry Recruitment or click 'Apply Now' to submit your application.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Accomodation Manager, Oxford employer: Berry Recruitment
Contact Detail:
Berry Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accomodation Manager, Oxford
✨Tip Number 1
Network like a pro! Reach out to your connections in the education sector, especially those who have experience in accommodation management. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the college and its accommodation services. Show us you know what makes their student experience unique and how you can enhance it. Tailor your answers to reflect their values and needs.
✨Tip Number 3
Don’t just wait for job postings! Be proactive and reach out directly to colleges or universities you’re interested in. Express your enthusiasm for their accommodation services and ask if they have any upcoming opportunities.
✨Tip Number 4
When you apply, make sure to do it through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Accomodation Manager, Oxford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience as an Accommodation Manager. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Leadership Skills: Since this role involves managing a team, don’t forget to mention your people management experience. Share specific examples of how you've led teams to deliver excellent customer service in the past.
Be Data Savvy: We love candidates who can handle data! Highlight any experience you have with managing accommodation allocations or using data to drive improvements. This will show us you're ready to tackle the responsibilities of the role.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Berry Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of accommodation management, especially within a college or university setting. Familiarise yourself with the key responsibilities listed in the job description, like managing room bookings and handling complaints. This will show that you're not just interested in the role, but that you understand what it entails.
✨Showcase Your Leadership Skills
As an Accommodation Manager, you'll be leading a team, so be ready to discuss your people management experience. Think of specific examples where you've successfully led a team or improved service delivery. This will help demonstrate your ability to foster a collaborative environment and manage staff effectively.
✨Data is Key
Since the role involves managing large volumes of data, be prepared to talk about your experience with data management and how you've used insights to drive improvements. Bring examples of reports you've produced or decisions you've made based on data analysis to highlight your analytical skills.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, like a complaint from a student or a last-minute booking request. Think through potential scenarios and how you would approach them, focusing on your problem-solving skills and customer service mindset. This will show that you're proactive and can think on your feet.