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- Tasks: Be the go-to person for clients and contractors, managing jobs and ensuring smooth operations.
- Company: Join Berry Recruitment, a dynamic team in Cantley, Norwich.
- Benefits: Enjoy a supportive work environment with flexible hours and opportunities for growth.
- Why this job: Make a real difference by coordinating essential services and enhancing client satisfaction.
- Qualifications: Strong communication skills and a knack for organisation are key.
- Other info: This is a temporary ongoing position with Monday to Friday hours.
The predicted salary is between 30000 - 42000 £ per year.
Berry Recruitment are currently recruiting for Facilities Coordinator in Cantley, Norwich. Your main duties will include:
- Provide a first line contact for internal and external customers/contractors.
- Manage client platforms to ensure the clients fault log is dealt with effectively, taking ownership of jobs that you have logged.
- Ensure that job packs within your area are complete and ready for billing. Job packs must include PO/Quote/CVI/SMR/email communications.
- Change status on open jobs, chase subcontractors for both delivery dates for parts and service completion sheets, and update customers as required.
- Process and job on the in-house finance system (JDE) to enable invoicing and raising Purchase Orders as and when required.
- Liaise with Clients to escalate out of line incidents.
- Administer PPMs and Reactive control to Service Engineers through in-house System and ensure they are carried out within one month of the allocated date.
- Monitor email systems and respond accordingly to queries and client requests.
- Coordinate faults, schedule to engineers, and communicate with customers.
- When an engineer is scheduled to a job, ensure the attendance info is communicated to the customer and engineer.
- Review all paperwork received from engineers and raise follow on or new jobs for any sheets for further action.
- Assist the General Manager to monitor service standards.
- Monitor the active jobs logged on with the helpdesk using Microsoft Teams to communicate.
- Operate and maintain an effective filing system for the department as well as producing reports for all management team when required.
This is a temporary ongoing position. The working hours are Monday - Friday 07:30-16:00.
For further information please contact Ella Callaby at Berry Recruitment Kings Lynn.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Facilities Coordinator in Norfolk employer: Berry Recruitment
Contact Detail:
Berry Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Coordinator in Norfolk
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Facilities Coordinator role, and who knows? They might just have the inside scoop on openings that aren't even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and the role thoroughly. Be ready to discuss how your skills can help manage client platforms and coordinate with engineers effectively. Show them you’re the perfect fit for their team!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic Facilities Coordinator.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. By applying directly, you’ll ensure your application gets the attention it deserves, and you might just land that dream job sooner than you think!
We think you need these skills to ace Facilities Coordinator in Norfolk
Some tips for your application 🫡
Show Us Your Communication Skills: As a Facilities Coordinator, you'll be the first point of contact for customers and contractors. Make sure your application reflects your ability to communicate clearly and effectively. Use examples from your past experiences where you've successfully managed client interactions.
Be Detail-Oriented: You'll need to manage job packs and ensure everything is in order. Highlight your attention to detail in your application. Mention any experience you have with managing documentation or processes that require precision.
Demonstrate Your Problem-Solving Skills: In this role, you'll be dealing with faults and coordinating solutions. Share instances where you've taken ownership of a problem and resolved it efficiently. This will show us that you're proactive and capable of handling challenges.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at Berry Recruitment
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Facilities Coordinator role. Familiarise yourself with the key responsibilities like managing client platforms and liaising with engineers. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Prepare Real-Life Examples
Think of specific situations from your past work experience where you've successfully handled tasks similar to those listed in the job description. Whether it's managing a fault log or coordinating with subcontractors, having concrete examples ready will demonstrate your capability and problem-solving skills.
✨Brush Up on Your Tech Skills
Since the role involves using systems like JDE and Microsoft Teams, it’s a good idea to be familiar with these tools. If you have experience with similar software, mention it during the interview. If not, consider doing a quick online tutorial to get a basic understanding.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, how success is measured in the role, or what challenges the department is currently facing. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
