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For Companies At a Glance
- Tasks: Be the go-to person for clients and contractors, managing jobs and ensuring smooth operations.
- Company: Join Berry Recruitment, a dynamic team in Cantley, Norwich.
- Benefits: Enjoy a supportive work environment with flexible hours and opportunities for growth.
- Why this job: Make a real difference by coordinating essential services and enhancing client satisfaction.
- Qualifications: Strong communication skills and a knack for organisation are key.
- Other info: This is a temporary role with potential for ongoing opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Berry Recruitment are currently recruiting for a Facilities Coordinator in Cantley, Norwich. Your main duties will include:
- Provide a first line contact for internal and external customers/contractors.
- Manage client platforms to ensure the clients fault log is dealt with effectively, taking ownership of jobs that you have logged.
- Ensure that job packs within your area are complete and ready for billing. Job packs must include PO/Quote/CVI/SMR/email communications.
- Change status on open jobs, chase subcontractors for both delivery dates for parts and service completion sheets, and update customers as required.
- Process jobs on the in-house finance system (JDE) to enable invoicing and raise Purchase Orders as and when required.
- Liaise with clients to escalate out of line incidents.
- Administer PPMs and Reactive control to Service Engineers through the in-house system and ensure they are carried out within one month of the allocated date.
- Monitor email systems and respond accordingly to queries and client requests.
- Coordinate faults, schedule engineers, and communicate with customers.
- When an engineer is scheduled to a job, ensure the attendance info is communicated to the customer and engineer.
- Review all paperwork received from engineers and raise follow-on or new jobs for any sheets requiring further action.
- Assist the General Manager to monitor service standards.
- Monitor the active jobs logged on with the helpdesk using Microsoft Teams to communicate.
- Operate and maintain an effective filing system for the department and produce reports for the management team when required.
This is a temporary ongoing position. The working hours are Monday - Friday 07:30-16:00.
For further information please contact Ella Callaby at Berry Recruitment Kings Lynn.
Locations
Facilities Coordinator in Norfolk, Norwich employer: Berry Recruitment
Contact Detail:
Berry Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Coordinator in Norfolk, Norwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Be proactive! Don’t just wait for job openings to pop up. Contact companies directly, express your interest, and ask if they have any upcoming roles. You never know what might come up!
✨Tip Number 3
Show off your skills! Prepare a portfolio or a list of achievements that highlight your experience in managing client platforms and coordinating jobs. This will make you stand out during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Facilities Coordinator in Norfolk, Norwich
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience relevant to the Facilities Coordinator role. We want to see how your skills match up with the job description, so don’t hold back on showcasing your strengths!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key achievements stand out. This helps us quickly see why you’d be a great fit for the team!
Show Your Communication Skills: Since the role involves liaising with clients and contractors, demonstrate your communication skills in your application. Use examples that show how you've effectively managed relationships or resolved issues in the past. We love seeing those interpersonal skills shine through!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Berry Recruitment
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Facilities Coordinator. Familiarise yourself with managing client platforms, handling job packs, and liaising with clients. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Your Communication Skills
As this role involves a lot of communication with internal and external customers, be prepared to discuss your experience in coordinating with teams and clients. Think of examples where you've effectively communicated updates or resolved issues, as this will highlight your suitability for the position.
✨Be Ready to Discuss Problem-Solving
The job requires taking ownership of logged jobs and managing faults. Prepare to share specific instances where you've successfully handled similar situations. This could involve discussing how you prioritised tasks or dealt with unexpected challenges, showcasing your proactive approach.
✨Familiarise Yourself with Relevant Systems
Since you'll be using systems like JDE and Microsoft Teams, it’s beneficial to have a basic understanding of these tools. If you’ve used similar software before, mention it during the interview. This shows that you're tech-savvy and ready to hit the ground running.
