At a Glance
- Tasks: Process customer orders and provide excellent support via phone and email.
- Company: Berry Recruitment, a dynamic company in Milton Park, Abingdon.
- Benefits: Competitive pay, hybrid working, and potential for permanent position.
- Why this job: Join a supportive team and enhance your customer service skills.
- Qualifications: Good communication skills and a methodical approach to problem-solving.
- Other info: Flexible work environment with opportunities to learn and grow.
The predicted salary is between 25000 - 27000 £ per year.
Berry Recruitment are NOW hiring for a committed and experienced Temporary Customer Relationship Administrator to work for a company in Milton Park, Abingdon. There is a potential of a temp to permanent position.
Hybrid working - 3 days at home and 2 days in the office.
Salary: £12.71 per hour
Location: Milton Park, Abingdon
Hours: Monday to Friday
Key Responsibilities of the Customer Relationship Administrator:
- Processing customer orders via email and phone, ensuring they are entered accurately on our ERP system and meeting KPI targets.
- Providing sales support to Customer Relationship Executives (CRE's).
- When required, support the CRE's in the creation of customer quotations and log as opportunities within the company's CRM database.
- Managing team mailboxes, assigning emails to the relevant team members.
- Providing excellent customer service support via phone and email.
- Providing resolutions to customers where necessary, within agreed timescales, recording all contact and outcomes in CRM.
- Understand and apply Export Control regulations and maintain an awareness of developments in regulations to ensure compliance.
- Updating the ERP and CRM systems as required to assist the smooth running of the department.
About you:
- Good communication skills in both writing and verbal form.
- Methodical approach to problem solving.
- Ability to navigate ERP and CRM systems effectively.
- Flexible attitude to work.
- Attention to detail.
- Willingness to learn our products.
No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can add value to the role, we'd love to learn more about you!
For more information and to apply, contact the Oxford branch of Berry Recruitment.
Temporary Customer Relationship Administrator in London employer: Berry Recruitment
Contact Detail:
Berry Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Customer Relationship Administrator in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a role like the Temporary Customer Relationship Administrator. You never know who might have the inside scoop on openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially since this role involves customer service. Think about how your skills can help meet their KPI targets and provide excellent support.
✨Tip Number 3
Practice your communication skills! Since this job requires good verbal and written communication, try role-playing common interview questions with a friend. This will help you articulate your thoughts clearly when it counts.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Temporary Customer Relationship Administrator in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Temporary Customer Relationship Administrator role. Highlight your relevant experience, especially in customer service and using ERP/CRM systems, to show us you’re the perfect fit!
Show Off Your Communication Skills: Since good communication is key for this role, don’t forget to showcase your writing skills in your application. Use clear and concise language, and make sure to proofread for any typos or errors before hitting send!
Demonstrate Your Problem-Solving Skills: We love a methodical approach! In your application, share examples of how you've tackled challenges in previous roles. This will help us see how you can handle customer queries and support the team effectively.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to provide all the necessary information we need to assess your application!
How to prepare for a job interview at Berry Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Customer Relationship Administrator. Familiarise yourself with ERP and CRM systems, as well as the importance of customer service. This will help you answer questions confidently and show that you're ready to hit the ground running.
✨Show Off Your Communication Skills
Since this role requires excellent communication skills, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated with customers in the past, whether through email or phone. This will demonstrate your ability to provide top-notch support.
✨Be Methodical in Your Approach
The job description highlights a methodical approach to problem-solving. Think of specific instances where you've tackled challenges systematically. During the interview, share these examples to showcase your analytical skills and attention to detail.
✨Embrace Flexibility
With hybrid working in play, it's essential to convey your flexibility. Be prepared to discuss how you manage your time effectively between home and office work. Highlight any previous experiences where you've adapted to changing environments or schedules.