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- Tasks: Be the first point of contact for customers and process their orders efficiently.
- Company: Join a well-known supplier in Abingdon with a strong reputation.
- Benefits: Enjoy 25 days holiday, competitive salary, and commission opportunities.
- Other info: Work independently and collaboratively in a supportive team environment.
- Why this job: Make a difference in customer service while working in a hybrid role.
- Qualifications: Experience in customer service and IT is essential.
The predicted salary is between 28000 - 28000 £ per year.
Berry Recruitment is seeking a committed and experienced Customer Service Administrator for a well-known supplier based in Abingdon, Oxfordshire. This hybrid role involves being the first point of contact for customer enquiries, processing orders, and using CRM systems to resolve issues.
Ideal candidates will have experience in customer service and IT, able to work both independently and as part of a team.
Benefits include 25 days holiday and a competitive salary structure with discretionary commission.
Hybrid Customer Service Administrator — 28k + Commission employer: Berry Recruitment
Contact Detail:
Berry Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Service Administrator — 28k + Commission
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and what they do will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common interview questions related to customer service. Think about your past experiences and how they relate to the skills needed for this hybrid role. We want you to shine!
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer. This shows that you’re engaged and keen to learn more about the team and the company culture.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed, and we’re here to support you every step of the way in landing that dream job.
We think you need these skills to ace Hybrid Customer Service Administrator — 28k + Commission
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've handled enquiries and resolved issues in the past, so share specific examples that showcase your skills.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to match the job description. Mention your familiarity with CRM systems and any relevant IT experience to stand out.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your enthusiasm for the role shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Berry Recruitment
✨Know the Company Inside Out
Before your interview, take some time to research the company thoroughly. Understand their products, values, and customer service approach. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you've excelled in customer service. Think about challenging situations you've faced and how you resolved them. This will demonstrate your ability to handle enquiries and issues, which is crucial for this role.
✨Familiarise Yourself with CRM Systems
Since the job involves using CRM systems, brush up on any relevant software you’ve used before. If you’re familiar with specific systems mentioned in the job description, be ready to discuss your experience with them. This shows you can hit the ground running.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Ask about team dynamics, the company culture, or how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.