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- Tasks: Manage documentation, update asset registers, and assist with contract reports.
- Company: Join a dynamic team in St Albans focused on facilities management.
- Benefits: Competitive salary, Monday to Friday hours, and a supportive work environment.
- Why this job: Be part of a team that values collaboration and attention to detail.
- Qualifications: Experience in administration and proficiency in MS Office required.
- Other info: Great opportunity for career growth in a fast-paced environment.
The predicted salary is between 28000 - 28000 £ per year.
We are actively seeking a Helpdesk Administrator to join our client in St Albans. Ideally you will come from a facilities background and be familiar with contract processes.
- Review Operative worksheets for updated assets and update the Asset Register
- Identify remedial work arising from routine maintenance activities
- Manage the processes around documentation within the organisation
- Assist in the preparation of the monthly contract report and ad-hoc reports
- Manage requests for documentation
- Train employees on how to use and access the documents
- Communicate and collaborate with Helpdesk Operators, Operatives and sub-contractors
- Meet all KPIs measured on a periodic basis
Ideally from a facilities background you will have solid experience in an administration role. Proficient in the use of standard MS Office packages. You will be able to work to deadlines and be a team player with a high attention to detail. The role is working Monday to Friday 8.30am - 5.30pm. Salary 28000pa.
Helpdesk Administrator employer: Berry Recruitment
Contact Detail:
Berry Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Helpdesk Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities sector and let them know you're on the hunt for a Helpdesk Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of contract processes and asset management. We want you to shine when discussing your experience and how it relates to the role. Practice common interview questions and think about how you can demonstrate your attention to detail.
✨Tip Number 3
Don’t forget to showcase your MS Office skills! Since proficiency in standard packages is key, be ready to discuss how you've used these tools in previous roles. Maybe even bring examples of reports or documents you've created to impress your interviewers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals like you to join our team. So, don’t hesitate – hit that apply button and let’s get you started on this exciting journey!
We think you need these skills to ace Helpdesk Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in administration and facilities management. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Helpdesk Administrator role. We love seeing enthusiasm and a bit of personality, so let us know what excites you about this opportunity.
Show Off Your MS Office Skills: Since proficiency in MS Office is key for this role, make sure to mention any specific tools or projects where you’ve used these skills effectively. We want to know you can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Berry Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of facilities management and contract processes. Familiarise yourself with common terminology and practices in the industry, as this will show that you're serious about the role and understand what’s required.
✨Showcase Your Admin Skills
Be ready to discuss your previous administration experience in detail. Prepare examples of how you've managed documentation, updated records, or trained others in using systems. This will help demonstrate your capability to handle the responsibilities of the Helpdesk Administrator role.
✨Prepare for Teamwork Questions
Since collaboration is key in this role, think of examples where you've successfully worked in a team. Be prepared to explain how you communicate with different stakeholders, like Helpdesk Operators and sub-contractors, to ensure smooth operations.
✨Demonstrate Attention to Detail
Given the importance of accuracy in managing asset registers and reports, be ready to discuss how you ensure precision in your work. You might want to share specific instances where your attention to detail made a difference in your previous roles.