Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Handle customer enquiries and support a high-performing team.
- Company: Reputable organisation offering a structured work environment.
- Benefits: Competitive hourly rate, performance vouchers, and free tea and coffee.
- Other info: Flexible shifts with opportunities for professional development.
- Why this job: Grow your skills while delivering outstanding customer service.
- Qualifications: Strong communication skills and ability to work in a team.
Part-Time | 12-Month Fixed-Term Contract
Location: Glasgow
Hourly Rate: £12.71 - £18.90
- Key Details:
- Hours: 37 per week
- Shifts: 8.00-11.30 - 16.00 - 20.00
- Weekend Work: 3-5 weekends over an 8-week period (can be consecutive or spaced out depending on business needs)
Perks:
- Vouchers awarded for star performance
- Free tea and coffee available onsite
About the Role
We're looking for enthusiastic Customer Service Advisors to join a well-established and reputable organisation on a 12-month fixed-term contract. This is a fantastic opportunity to grow your professional skills in a structured, process-driven environment, supporting a high-performing team committed to delivering outstanding customer service.
What You'll Be Doing
- Handling inbound and outbound calls, emails, and customer enquiries
- Completing transactions and maintaining accurate digital and manual records
- Managing daily workloads to meet deadlines
- Escalating non-routine queries appropriately
- Collaborating with team members to support overall performance
- Providing general administrative support
- Ensuring compliance with internal controls and audit requirements
What We're Looking For
- Candidates from all customer service backgrounds
- Strong communication and interpersonal skills
- Proven ability to work effectively in a team or structured environment
- Good organisational and time management skills
- Excellent attention to detail and accuracy
- Commitment to delivering high-quality customer service
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Customer service advisor in Glasgow employer: Berry Recruitment
Contact Detail:
Berry Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer service advisor in Glasgow
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you chat with them, drop in some knowledge about their recent projects or achievements.
✨Tip Number 2
Practice your communication skills! Since you'll be handling calls and emails, try role-playing with a friend. This will help you feel more confident and articulate during the real deal.
✨Tip Number 3
Be ready to showcase your teamwork skills! Think of examples where you've worked well with others, especially in a customer service setting. They want to see how you can contribute to their high-performing team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer service advisor in Glasgow
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Service Advisor role. Highlight your relevant experience and skills that match what we're looking for, like strong communication and teamwork.
Show Your Enthusiasm: We love candidates who are genuinely excited about the role! In your application, let your passion for customer service shine through. Share examples of how you've gone above and beyond for customers in the past.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We want to see your personality, but also your ability to communicate effectively, just like you would with our customers.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Berry Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Customer Service Advisor role. Familiarise yourself with the key responsibilities like handling calls and managing customer enquiries. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Communication Skills
As a Customer Service Advisor, strong communication is key. Prepare examples of how you've effectively communicated in past roles. Whether it’s resolving a customer issue or collaborating with team members, having specific anecdotes ready will highlight your skills.
✨Demonstrate Team Spirit
This role requires working closely with others, so be ready to discuss your experience in team settings. Share instances where you’ve supported colleagues or contributed to team goals. This shows that you’re not just a lone wolf but a team player who can thrive in a structured environment.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about how you would handle difficult customers or manage multiple tasks. Practising these scenarios will help you respond confidently and show that you can think on your feet.