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- Tasks: Lead our Visitor Centre, bar, and restaurant while ensuring top-notch food and service.
- Company: Join a vibrant hospitality team in beautiful North Yorkshire.
- Benefits: Enjoy a competitive salary, flexible hours, and opportunities for staff training.
- Why this job: Be part of an exciting environment where your leadership can shine and impact guests positively.
- Qualifications: Proven experience in hospitality management and excellent communication skills required.
- Other info: Work up to 45 hours a week with shifts between 5.00am and midnight.
To develop and drive forward our Visitor Centre, bar and restaurant ensuring high standards of food and service are maintained whilst retaining a personable and friendly approach.
Duties:
- Manage day to day operations, drive revenue and collaborate on exciting events and campaigns
- Ensure the Team provide a professional, friendly and welcoming service to all guests
- Ensure staff are trained to deliver the standard of service appropriate and excellent customer service
- Ensure staff are managed, trained and motivated to sell effectively and maximise revenue opportunities
- Recruit, develop and train staff as required, including supervisory staff
- Rota service staff ensuring a Supervisor is designated for every shift
- Control staff costs to deliver required profitability
- Identify areas for staff training and development, providing coaching and organising training as appropriate
- Ensure adherence to Health and Safety procedures to ensure the safety of employees and guests at all times
- Ensure an up to date document detailing F&B Standard Operating Procedures is maintained
Skills:
- Effective team leadership / motivation skills
- Able to communicate confidently at all levels
- Able to work on own initiative
- Organised and able to plan ahead
- Good timekeeper
- A proven record in problem solving
- Bar / Cellar management experience
- Good numeracy and literacy skills
- Excellent accuracy and eye for detail
- Passion for beer and brewing
Key Competencies:
- Proven managerial / leadership in hospitality
- Excellent communication skills
- Organised
- Excellent customer service skills
Experience:
- Essential: Proven leadership in hospitality, Excellent communication and customer service skills
- Desirable: Personal Licence to sell alcohol, Current First Aid Certificate
Salary: £40,000 - £45,000 per annum
Hours: Up to 45 hours per week, Flexibility between 5.00am - 12.00 midnight, 5 days out of 7 days.
Please contact Dani at Berry Recruitment or you can email your CV.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
General Manager employer: Berry Recruitment
Contact Detail:
Berry Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with the local hospitality scene in North Yorkshire. Understanding the competition and what makes a successful visitor centre, bar, or restaurant in the area can give you an edge during interviews.
✨Tip Number 2
Network with professionals in the hospitality industry. Attend local events or join online forums to connect with others who may have insights or connections that could help you land the General Manager role.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully motivated teams in the past. Be ready to share specific examples of how you've driven revenue and improved customer service in previous roles.
✨Tip Number 4
Showcase your passion for beer and brewing during the interview. This can set you apart from other candidates and demonstrate your commitment to the role and the establishment's offerings.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in hospitality management. Focus on your leadership skills, customer service achievements, and any specific experience related to bar or restaurant operations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the hospitality industry. Mention specific examples of how you've successfully managed teams and improved service standards in previous positions.
Highlight Relevant Skills: In your application, emphasise key competencies such as effective team leadership, communication skills, and problem-solving abilities. Relate these skills directly to the job description provided.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality sector.
How to prepare for a job interview at Berry Recruitment
✨Showcase Your Leadership Skills
As a General Manager, effective team leadership is crucial. Be prepared to discuss your previous experiences in managing teams, motivating staff, and how you’ve successfully driven performance in a hospitality setting.
✨Demonstrate Excellent Communication
Communication is key in this role. Practice articulating your thoughts clearly and confidently, and be ready to provide examples of how you've effectively communicated with both staff and customers in past positions.
✨Highlight Your Problem-Solving Abilities
Prepare to discuss specific challenges you've faced in previous roles and how you resolved them. This will demonstrate your ability to think on your feet and manage operations smoothly.
✨Express Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through. Share your passion for food, service, and creating memorable experiences for guests, as this aligns with the company's values.
