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For Companies At a Glance
- Tasks: Deliver and install tech products while providing top-notch customer service.
- Company: Join Berry Recruitment, a leader in delivering amazing technology experiences.
- Benefits: Enjoy a flexible shift pattern and the chance to learn on the job.
- Why this job: Be part of a team that makes customers happy with every delivery.
- Qualifications: Great communication skills and a passion for customer service are essential.
- Other info: Work in a dynamic environment with opportunities for growth.
Are you ready to play a key role in delivering amazing technology experiences? Join Berry Recruitment as a Drivers Mate, supporting Customer Delivery and Installation Drivers in safely delivering, installing, and collecting a range of electrical products into customer\’s homes. As part of our team, you\’ll ensure exceptional service while representing the professionalism and dedication of Berry Recruitment.
Key Responsibilities
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Safely deliver, install, and demonstrate White Goods, Televisions, and Cookers in customer\’s properties.
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Engage with customers, keep them informed, and ensure their delivery and installation experience exceeds expectations.
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Maintain regular contact with your site throughout the day to adapt to changes and handle unplanned issues calmly and effectively.
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Use hand held devices accurately (Savvy) to complete visits and obtain customer signatures.
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Liaise with manufacturers if needed at the point of delivery.
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Handle and transport products safely and with care while managing the physical demands of the role.
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Regularly review and secure loads during the day using provided equipment (e.g., straps, sack barrows).
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Adhere to company health and safety policies and site-specific requirements to ensure the safety of customers and colleagues.
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Carry out the collection and delivery of tote boxes and products from retail stores.
What We\’re Looking For
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A passion for delivering excellent customer service.
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Strong verbal communication skills for interactions on the phone and in person.
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Flexibility and teamwork skills to collaborate with colleagues or work independently.
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A proactive approach to problem-solving with the ability to adapt quickly to customer and business needs.
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Awareness and application of manual handling and health & safety practices.
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A commitment to ongoing learning and maintaining up-to-date knowledge.
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Ability to meet the physical requirements of the role.
Shift Pattern
This role operates on a 5 days on, 3 days off shift pattern, with working hours from 6:45 AM to 6:45 PM.
Click apply or email with your CV.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person\’s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Drivers Mate employer: Berry Recruitment
Contact Detail:
Berry Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Drivers Mate
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Berry Recruitment. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to customer service and problem-solving. Role-play with a friend or family member to get comfortable with your responses. The more you practice, the more confident you'll feel during the real deal.
✨Tip Number 3
Show off your communication skills! During the interview, make sure to demonstrate your strong verbal communication abilities. Engage with the interviewer, ask questions, and share examples of how you've successfully interacted with customers in the past.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you fresh in their minds as they make their decision.
We think you need these skills to ace Drivers Mate
Some tips for your application 🫡
Show Your Customer Service Passion: When writing your application, make sure to highlight your passion for delivering excellent customer service. Share specific examples of how you've gone above and beyond for customers in the past – it’ll show us you’re the right fit for the role!
Communicate Clearly: Strong verbal communication skills are key for this position. In your application, use clear and concise language to demonstrate your ability to communicate effectively. This will give us a taste of how you interact with customers and colleagues.
Flexibility is Key: We love candidates who can adapt to changing situations. In your written application, mention any experiences where you’ve had to be flexible or work as part of a team. This will help us see your proactive approach to problem-solving.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just upload your CV and let us know why you’d be a great Drivers Mate!
How to prepare for a job interview at Berry Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Drivers Mate. Familiarise yourself with the types of products you'll be delivering and installing, like White Goods and Televisions. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your Customer Service Skills
Since this job is all about delivering exceptional customer experiences, be ready to share examples of how you've provided great service in the past. Think of specific situations where you went above and beyond for a customer, as this will demonstrate your passion for the role.
✨Prepare for Problem-Solving Questions
Expect to be asked how you would handle unexpected issues during deliveries. Prepare some scenarios where you had to think on your feet and adapt quickly. This will showcase your proactive approach and ability to stay calm under pressure, which are key traits for this position.
✨Demonstrate Teamwork and Flexibility
The role requires collaboration with colleagues and the ability to work independently. Be ready to discuss times when you worked effectively as part of a team or adapted to changing circumstances. Highlighting your flexibility will show that you're a great fit for the dynamic nature of the job.
