At a Glance
- Tasks: Manage customer enquiries, process orders, and maintain records in a fast-paced environment.
- Company: Join a friendly team in Darlington with a supportive culture.
- Benefits: Earn £12.21 per hour with a flexible 4-day work week and no weekend shifts.
- Other info: Enjoy a welcoming team atmosphere and opportunities for career growth.
- Why this job: Perfect for detail-oriented individuals seeking a stable role with potential for permanence.
- Qualifications: Experience in administration or customer service with strong communication skills.
The predicted salary is between 12 - 16 £ per hour.
Location: Darlington
Job Type: Temporary to Permanent
Working Hours: 4-day week (Monday to Friday), 9:00 AM – 4:00 PM
Pay Rate: £12.21 per hour
About the Role:
We’re currently seeking a dependable and detail-focused Administrator to join a friendly and fast-paced team in Darlington. This role offers a consistent weekday schedule and is ideal for someone with strong organisational and communication skills. Initially offered on a temporary basis, there is potential for a permanent position for the right candidate.
Key Responsibilities:
- Responding to customer enquiries via phone and email
- Processing and managing Purchase Order (PO) numbers
- Scanning and filing documents with accuracy
- Investigating and resolving customer queries
- Collaborating with internal departments to ensure smooth operations
- Keeping records up to date and maintaining internal systems
What We’re Looking For:
- Previous experience in administration or customer service
- Excellent communication skills and a confident telephone manner
- Strong attention to detail and organisational abilities
- Comfortable using Microsoft Office and general IT systems
- Ability to manage workload independently
- A proactive and positive approach to work
What’s in It for You:
- £12.21 per hour, paid weekly
- Flexible 4-day working week (Monday to Friday)
- No weekend work
- Supportive and welcoming team environment
- Opportunity to secure a permanent role
Interested? Text ‘Admin’ to or call our Darlington Branch on.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Administrator, Darlington employer: Berry Recruitment
Join a supportive and welcoming team in Darlington as an Administrator, where you will enjoy a flexible 4-day working week and the potential for a permanent role. With a focus on employee growth and a friendly work culture, this position offers a great opportunity for those looking to develop their skills in a fast-paced environment while maintaining a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator, Darlington
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Berry Recruitment. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Berry Recruitment before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Administrator, Darlington
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Berry Recruitment:Your cover letter is your chance to shine! Tell us why you want to work at Berry Recruitment specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Berry Recruitment!
How to prepare for a job interview at Berry Recruitment
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
