Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch customer service and admin support to residents and customers.
- Company: Join a local authority in vibrant central Southampton.
- Benefits: Earn £13.26 per hour with potential for hybrid working after training.
- Why this job: Make a difference by helping people and resolving their queries.
- Qualifications: Customer service experience is a must; call centre experience is a bonus.
- Other info: Full training provided, with opportunities for permanent roles.
The predicted salary is between 11 - 16 £ per hour.
Berry Recruitment have an opportunity for a Customer Service Support to join a local authority based in central Southampton. This is a temporary ongoing role which may lead to permanent for the right candidate.
Working hours: Monday to Friday 8.30am to 5pm. There is opportunity for hybrid working once fully trained. Hourly pay rate: £13.26.
This role is to provide high quality customer service and administration support.
Main Duties:- Take incoming calls, emails and letters from residents and customers
- Log all details onto computer systems and databases
- Record keeping with high attention to detail
- Provide updates to customers and try to resolve queries as quickly as possible
- Help with financial tasks including taking payments, recharging, processing orders and setting up payments
Full training will be given.
Candidate Requirements:- Customer service experience is essential
- Call centre experience desirable
- Computer literate including Microsoft
- Attention to detail
- Working in a fast paced environment
Please apply now or contact Rachael at the Southampton office for more details!
Customer Service Support employer: Berry Recruitment
Contact Detail:
Berry Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Support
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and mission can help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle difficult customers or tricky situations, as this will help you shine during the interview.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! This shows that you’re engaged and eager to learn more about the role and the team.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed, and we’re here to support you every step of the way.
We think you need these skills to ace Customer Service Support
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your customer service experience. We want to see how your skills match the role, so don’t be shy about showcasing your relevant experience!
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. This helps us understand your qualifications quickly!
Show Your Attention to Detail: Since this role requires high attention to detail, make sure your application is free from typos and errors. We’re looking for candidates who can demonstrate this skill right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Don’t miss out on this opportunity!
How to prepare for a job interview at Berry Recruitment
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss your previous experiences and how you handled challenging situations. Think of specific examples that showcase your ability to resolve queries quickly and effectively.
✨Familiarise Yourself with the Role
Read through the job description thoroughly and understand the key responsibilities. Be prepared to explain how your skills align with tasks like logging details, record keeping, and handling financial transactions. This shows you’re genuinely interested in the role.
✨Practice Active Listening
During the interview, demonstrate your active listening skills. Make sure to listen carefully to the questions asked and respond thoughtfully. This is crucial for a customer service role, as it reflects your ability to understand and address customer needs.
✨Showcase Your Attention to Detail
Since attention to detail is vital for this position, be ready to provide examples of how you've maintained accuracy in your previous roles. Whether it's logging information or processing payments, highlight your meticulous nature to reassure them you can handle their requirements.
