At a Glance
- Tasks: Provide exceptional customer service while managing sales and export quotations.
- Company: Join a supportive team that values training and development.
- Benefits: Competitive salary up to £30,000 plus bonus potential of £5,000.
- Other info: Comprehensive training programme to help you excel in your role.
- Why this job: Grow your skills in a dynamic environment with real impact on client relationships.
- Qualifications: Strong maths and customer service skills; sales experience is a plus.
The predicted salary is between 30000 - 35000 £ per year.
We are recruiting for a customer service/sales orientated individual to become fully conversant in export knowledge. The client is happy to train the individual as long as they are good at mathematics, possess outstanding customer service skills and are resilient.
You will build and develop existing relationships with clients and maximise business potential whilst quoting air, road and sea freight quotations. You will ideally have export sales experience, alternatively strong customer service skills and a tenacity to excel. You could come from a sales or account management background.
You will be calculating prices and creating tender submissions. You will have strong administrative skills and possess a good level of Microsoft Word, Excel, Outlook and PowerPoint ability.
In return, the company offers a thorough training programme, a salary up to £30,000 plus a bonus opportunity of up to £5,000. If this sounds like an exciting opportunity then apply now...
Customer Service/Internal Sales employer: Berry Recruitment
Join a dynamic team where your customer service and sales skills will be nurtured through comprehensive training in export knowledge. With a supportive work culture that values resilience and tenacity, you'll have the opportunity to build lasting client relationships while enjoying competitive salary packages and bonus potential. This role not only offers a pathway for personal growth but also places you in an environment that champions collaboration and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service/Internal Sales
✨Tip Number 1
Network like a pro! Reach out to people in the industry on LinkedIn or at local events. We can’t stress enough how valuable personal connections can be in landing that customer service/internal sales role.
✨Tip Number 2
Prepare for those interviews! Research common questions related to customer service and sales, and practice your responses. We want you to shine when discussing your resilience and problem-solving skills.
✨Tip Number 3
Show off your maths skills! Be ready to demonstrate your ability to calculate prices and create quotes. We know it sounds a bit daunting, but practice makes perfect, and it’ll impress potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re here to help you every step of the way, so let’s get you that job!
We think you need these skills to ace Customer Service/Internal Sales
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your outstanding customer service skills in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your resilience and ability to build relationships.
Maths Matters!:Since you'll be calculating prices and creating tender submissions, it's important to demonstrate your mathematical abilities. Include any relevant experience or coursework that shows you're comfortable with numbers and can handle the calculations required for this role.
Tailor Your Application:Take a moment to tailor your application to the job description. We love seeing candidates who take the time to align their skills and experiences with what we're looking for, especially in export knowledge and sales experience.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it makes it easier for us to keep track of all the amazing candidates like you!
How to prepare for a job interview at Berry Recruitment
✨Brush Up on Your Maths Skills
Since the role involves calculating prices and creating tender submissions, make sure you're comfortable with basic maths. Practise some calculations beforehand so you can confidently demonstrate your skills during the interview.
✨Showcase Your Customer Service Experience
Prepare examples of how you've provided outstanding customer service in the past. Think about specific situations where you resolved issues or built strong relationships with clients, as this will highlight your suitability for the role.
✨Familiarise Yourself with Export Knowledge
Even if you don't have direct export experience, do some research on air, road, and sea freight processes. Being able to discuss these topics will show your enthusiasm for the role and your willingness to learn.
✨Demonstrate Your Administrative Skills
Since strong administrative skills are essential, be ready to talk about your experience with Microsoft Word, Excel, Outlook, and PowerPoint. You might even want to prepare a quick example of how you've used these tools effectively in previous roles.
