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- Tasks: Handle customer inquiries via phone and email while maintaining accurate records.
- Company: Join Berry Recruitment, a dynamic team in Durham.
- Benefits: Earn £12.71 – £18.90 per hour with performance vouchers and free onsite amenities.
- Other info: Flexible part-time options with potential weekend work.
- Why this job: Be part of a high-performing team and enhance your communication skills.
- Qualifications: Strong communication and organisational skills are essential.
The predicted salary is between 12.71 - 18.9 £ per hour.
Berry Recruitment is hiring a Customer Service Advisor for a 12-month fixed-term contract in Durham. The role involves handling customer inquiries via phone and email, maintaining records, and collaborating with a high-performing team.
Candidates should have strong communication skills and organizational abilities.
The position offers an hourly rate of £12.71 – £18.90, with potential part-time options. Weekend work may be required.
Perks include vouchers for performance and free amenities onsite.
Customer Service Advisor - 12-Month FTC (Part-Time) employer: Berry Recruitment
Contact Detail:
Berry Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - 12-Month FTC (Part-Time)
✨Tip Number 1
Make sure to research Berry Recruitment and understand their values. When you get the chance to chat with them, drop in some knowledge about their company culture. It shows you're genuinely interested and not just another applicant.
✨Tip Number 2
Practice your communication skills! Since this role is all about handling customer inquiries, try role-playing with a friend or family member. This will help you feel more confident when answering questions during the interview.
✨Tip Number 3
Don’t forget to highlight your organisational skills! Think of examples from your past experiences where you’ve juggled multiple tasks successfully. This will show that you can handle the demands of the job.
✨Tip Number 4
Apply through our website for a smoother process! We want to make it easy for you to land that Customer Service Advisor role. Plus, it gives us a chance to see your application first-hand!
We think you need these skills to ace Customer Service Advisor - 12-Month FTC (Part-Time)
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about handling customer inquiries, make sure your written application highlights your strong communication skills. Use clear and concise language to demonstrate how you can effectively engage with customers.
Be Organised in Your Approach: We love a candidate who can keep things tidy! When writing your application, structure it well. Use headings, bullet points, and short paragraphs to make it easy for us to read and see your organisational abilities.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Customer Service Advisor role. Mention specific experiences that relate to handling inquiries and working in a team, so we know you’re the right fit.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Berry Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Service Advisor. Familiarise yourself with handling customer inquiries and maintaining records, as these will be key topics during your chat.
✨Show Off Your Communication Skills
Since strong communication is crucial for this role, prepare examples that showcase your ability to handle customer interactions effectively. Think about times when you resolved issues or provided excellent service, and be ready to share those stories.
✨Demonstrate Organisational Abilities
The job requires good organisational skills, so come prepared to discuss how you manage your time and tasks. You might want to mention any tools or methods you use to stay organised, especially in a fast-paced environment.
✨Be Ready for Weekend Work
As weekend work may be required, it’s a good idea to express your flexibility regarding working hours. This shows that you’re committed and willing to adapt to the needs of the team, which can set you apart from other candidates.