At a Glance
- Tasks: Contact customers to collect payments and negotiate repayment plans.
- Company: Friendly company in Truro with great earning potential.
- Benefits: £30,000 per annum plus uncapped commission and ongoing training.
- Other info: Career progression opportunities and recruitment open days every Thursday.
- Why this job: Join a supportive team and enjoy fantastic social events, including all expenses paid trips.
- Qualifications: Customer service experience preferred but not essential; full training provided.
The predicted salary is between 24000 - 36000 € per year.
If you are from a Customer Services, Sales, Retail, Estate Agents, Recruitment, Finance, Telesales, or Complaint Handling background we would love to hear from you as you may have the transferable skills we are looking for!
We are looking for a number of Collection Account Managers to join a friendly team in the heart of Truro to work with some new Commercial Clients! Join a company with great earning potential!
You will have an excellent telephone manner and be able to provide customer service over the phone ensuring professionalism at all times. On a day to day basis you will be contacting customers that have fallen into arrears with their clients to collect payments over the phone and working with them to negotiate repayment plans.
You must be able to remain calm, focused and professional under pressure. Telephone experience is preferred but not essential as full training will be given as this company champions employee progression.
- £30,000 per annum + uncapped commission
- 37.5 hrs per week + 1 in 4 Saturdays
- Fantastic uncapped commission structure
- Ongoing training and personal development
- Career Progression Opportunities
- Social Events - All expenses paid, flights, hotels etc.
A recruitment open day will be held every Thursday, this is your opportunity to meet the hiring managers, team and find out more.
Collections Account Manager in Cornwall employer: Berry Recruitment
Join a dynamic team in the heart of Truro as a Collections Account Manager, where your career can flourish with excellent earning potential and uncapped commission. Our supportive work culture prioritises employee growth through ongoing training and personal development, alongside exciting social events that include all expenses paid trips to our Annual General Meeting. If you're looking for a meaningful role in a company that values its employees and offers fantastic progression opportunities, this is the place for you!
StudySmarter Expert Advice🤫
We think this is how you could land Collections Account Manager in Cornwall
✨Tip Number 1
Make sure to research the company before you go in for an interview. Knowing their values and what they stand for will help you connect with the hiring managers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your telephone skills! Since this role involves a lot of phone work, try role-playing with a friend or family member. This will help you feel more confident and polished when it comes to handling calls during the interview process.
✨Tip Number 3
Don’t be shy about showcasing your transferable skills! If you've got experience in customer service, sales, or any relevant field, make sure to highlight how those skills can benefit the Collections Account Manager role.
✨Tip Number 4
Join us at the recruitment open day every Thursday! It’s a fantastic chance to meet the team, ask questions, and really get a feel for the company culture. Plus, applying through our website gives you a better shot at landing that interview!
We think you need these skills to ace Collections Account Manager in Cornwall
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience, especially if you come from Customer Services, Sales, or any of the other backgrounds mentioned. We want to see how your skills can transfer to the Collections Account Manager role!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how your past experiences make you a great fit. We love seeing personality, so don’t be afraid to let yours show!
Show Off Your Communication Skills:Since this role involves a lot of phone work, make sure to highlight your excellent telephone manner in your application. We want to know how you handle conversations, especially under pressure!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our friendly team in Truro!
How to prepare for a job interview at Berry Recruitment
✨Know Your Customer Service Skills
Make sure you can highlight your customer service experience, especially if you've worked in roles like sales or complaint handling. Think of specific examples where you’ve successfully resolved issues or negotiated with clients, as this will show your ability to handle the responsibilities of a Collections Account Manager.
✨Practice Your Telephone Manner
Since this role involves a lot of phone communication, practice speaking clearly and confidently. You might want to do mock calls with a friend or family member to get comfortable with discussing sensitive topics like payment arrears while maintaining professionalism.
✨Stay Calm Under Pressure
Prepare for questions that assess how you handle stressful situations. Think of times when you had to remain calm and focused, especially in challenging customer interactions. This will demonstrate your ability to thrive in a fast-paced environment.
✨Show Enthusiasm for Growth
This company values employee progression, so express your eagerness to learn and develop within the role. Share your career aspirations and how you see yourself growing with the company, which will resonate well with the hiring managers.
