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- Tasks: Manage customer queries and coordinate equipment orders in a vibrant team.
- Company: Join a supportive company in Bicester with a focus on customer service.
- Benefits: Earn £12.21 per hour, enjoy up to 33 days holiday, and access exclusive perks.
- Why this job: Make a difference by helping customers while developing your skills in a dynamic environment.
- Qualifications: Strong communication skills and a passion for delivering excellent customer service.
- Other info: Immediate start with potential for permanent position and great career growth.
The predicted salary is between 25 - 26 £ per hour.
Berry Recruitment are looking for a number of confident and vibrant candidates to join their client based in Bicester, Oxfordshire as Temporary Customer Service Coordinator. This role will be an immediate start and offered on a Temporary to Permanent Basis.
Location: Abingdon, Oxfordshire
Salary: £12.21 Per hour
Working: Monday to Fridays 8am-5pm (40 hours)
Key Responsibilities:
- Assist and manage incoming calls and answering any customer queries
- Coordinating equipment orders to be delivered, installed and collected
- Order analysis by checking, identifying and reporting any errors made via online orders
- Providing telephone and email advice to clinical/social care staff to support effective prescription
- General administration that supports daily activities and duties
- You may on occasion be required to assist with selecting appropriate stock in the warehouse for technicians, ensuring stock is recorded and maintained
- Working with people experiencing different vulnerabilities
Candidate Specification:
- Excellent communication and interpersonal skills
- Experience of, and commitment to, delivering focused customer services
- The ability to take ownership of tasks and work accurately and flexibly within a busy team
- An enthusiastic and positive approach
- Good IT skills
- Ability to work accurately and flexibly as part of a busy team
What can we offer you?
- £25,396.80
- Monday to Friday 40 hours
- Up to 33 days holiday (including bank holidays)
- Company Pension Scheme
- Life Assurance
- A rewards scheme – 200+ exclusive perks and discounts from leading retailers and leisure outlets
If you believe you have the passion and enthusiasm to succeed in this role, please contact Kathy Rusher at the Oxford Branch. We look forward to hearing from you.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Customer Service Coordinator - Temp to Perman, Bicester employer: Berry Recruitment
Contact Detail:
Berry Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Coordinator - Temp to Perman, Bicester
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Dress the part! Make sure you look professional and feel good in what you wear. First impressions matter, and showing up well-dressed can give you an edge over other candidates.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in keeping you top of mind for the hiring manager. Plus, it shows your enthusiasm for the role!
We think you need these skills to ace Customer Service Coordinator - Temp to Perman, Bicester
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be a bit vibrant and confident, just like the role requires.
Tailor Your Application: Make sure to tailor your application to the Customer Service Coordinator role. Highlight your relevant experience and skills, especially those that show your commitment to delivering focused customer service.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and make sure to answer any questions or requirements mentioned in the job description. We appreciate clarity!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Berry Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Service Coordinator. Familiarise yourself with the key tasks like managing calls, coordinating orders, and providing support to clinical staff. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Communication Skills
Since excellent communication is crucial for this position, prepare examples of how you've effectively handled customer queries in the past. Think about times when you’ve resolved issues or provided exceptional service, and be ready to share these stories during your interview.
✨Demonstrate Flexibility and Team Spirit
The job requires working accurately and flexibly within a busy team. Be prepared to discuss how you adapt to changing situations and collaborate with others. Share experiences where you took ownership of tasks and contributed positively to team dynamics.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that show your interest in the company and the role. For example, you could ask about the team culture or how success is measured in the Customer Service Coordinator position.
