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For Companies At a Glance
- Tasks: Support the HelpDesk team with administration and client communication.
- Company: Fast-growing business in St Albans with a vibrant team culture.
- Benefits: Up to £28,000 salary, great break area, parking, and strong team spirit.
- Why this job: Join a dynamic team and enhance your admin skills in a supportive environment.
- Qualifications: Strong admin background with Microsoft Word and Excel skills.
- Other info: Monday to Friday hours with opportunities for growth.
The predicted salary is between 16800 - 28000 £ per year.
Overview
Our client in St Albans is looking for an Administrator to support their HelpDesk team. This is a busy position and a fast growing business.
You will have a background within administration and possess strong Microsoft Word and Excel skills and be adaptable to learn new systems, particularly their CRM system for scheduling engineers.
Responsibilities
- Cross referencing the shared mailbox with their system to ensure all faults have been raised
- Keeping the shared mailbox tidy by filing emails in the relevant folder once logged
- Responding to the client
- Assist with issuing small quoted works
- Assist with reassignment of work to operatives
- Sign off of work
- Ad hoc administration
Hours
Hours are Monday to Friday 8:30am to 5:30pm.
Benefits
Nice break out area and kitchen available for use. Parking available and excellent team spirit!
Pay is up to £28,000.
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AEA Helpdesk Administrator employer: Berry Recruitment
Contact Detail:
Berry Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AEA Helpdesk Administrator
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent projects. This will help us tailor our answers and show that we're genuinely interested in being part of their team.
✨Tip Number 2
Practice common interview questions related to administration roles. We can even role-play with a friend or use online resources to get comfortable with our responses. Confidence is key!
✨Tip Number 3
Show off those Microsoft Word and Excel skills during the interview! Bring examples of how we've used these tools in past roles. It’s a great way to demonstrate our capabilities.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can set us apart from other candidates. Plus, it shows our enthusiasm for the position. And remember, apply through our website for the best chance!
We think you need these skills to ace AEA Helpdesk Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your administration experience and showcases your Microsoft Word and Excel skills. We want to see how you can adapt to new systems, so mention any relevant software you've used before!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Tell us why you're excited about the AEA Helpdesk Administrator role and how your skills align with our needs. Keep it friendly and professional – we love a good personality!
Show Off Your Organisation Skills: Since this role involves managing a busy shared mailbox, give examples of how you've kept things organised in past roles. We want to know how you handle multiple tasks and keep everything tidy!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Berry Recruitment
✨Know Your Admin Stuff
Make sure you brush up on your administration skills, especially with Microsoft Word and Excel. Be ready to discuss how you've used these tools in previous roles, as they'll want to see that you're comfortable with the basics.
✨Familiarise Yourself with CRM Systems
Since you'll be learning a new CRM system for scheduling engineers, it’s a good idea to research common CRM platforms. If you have experience with any similar systems, be prepared to share that during the interview.
✨Show Your Organisational Skills
This role involves managing a busy shared mailbox and keeping things tidy. Think of examples from your past where you successfully organised tasks or managed multiple priorities, and be ready to share those stories.
✨Emphasise Team Spirit
With a focus on team spirit in this role, be sure to highlight your ability to work well with others. Share experiences where you contributed to a positive team environment or collaborated effectively with colleagues.
