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For Companies At a Glance
- Tasks: Deliver and install electrical products while providing top-notch customer service.
- Company: Join a leading company dedicated to helping everyone enjoy amazing technology.
- Benefits: Enjoy a competitive pay rate of £16.50 PH and a flexible shift pattern.
- Why this job: Be the face of the brand, making customers happy with every delivery.
- Qualifications: Must have a Full UK/EU C1 driving license and a passion for customer service.
- Other info: Opportunity for professional development and training available.
Job Description
Berry recruitment are looking for experienced 7.5t Drivers in Plymouth.
Pay Rate: £16.50 PH.
Location: PL7 5JY
Shift pattern: 5 days on 2 days off, on a rota
Job description
All 7.5t Customer Delivery and Installation Drivers play a critical role in achieving our purpose of helping everyone enjoy amazing technology. Not only will you be safely delivering, installing and collecting of a range of electrical products into our customers homes, which include White Goods, Televisions and cookers you will help us become a market leader by providing unrivalled customer service.
Responsibilities.
- To safely deliver, install and demonstrate White Goods, Televisions and Cookers in the customers property
- Engaging with customers, keeping them informed and ensuring their delivery and the installation is carried out to the highest standard following best practice guidance
- To maintain regular contact with your site throughout the day to meet any changes to a customer delivery request, discussing and escalating unplanned issues, seeking guidance and adapting as necessary
- To ensure the handheld operating device (Savvy) is always used correctly by completing visits and obtaining customer signatures
- To liaise with Manufacturers at the point of delivery when necessary
- To handle all products safely and with care, supporting your colleagues to do the same
- Able to meet the physical requirements of the role
- To ensure you follow continuous professional development, maintaining your driving license and ensuring required training and knowledge is kept up to date
- Manage changing volumes of load held in the vehicle during the day. Regularly review, adjust, and secure the load to ensure safety whilst using equipment provided (i.e., straps and sack barrows)
- To ensure full compliance with all transport legislation and law.
- To work compliantly, following driving regulations, site specific requirements, company and health and safety policies, to keep our Customers and Colleagues safe
- To always drive safely, showing respect and courtesy to other road users
- To represent the external face acting as a brand ambassador by role modelling our values and demonstrating our customer's first behaviours
- To carry out the delivery and collection of tote boxes and products from our retail stores.
Required skills and experience.
- A passion for delivering excellent customer service
- Strong verbal communication, both on the phone and face-to-face in our customer's home
- To work flexibly, alone or collaboratively with colleagues, to ensure we win together
- To utilise equipment and correctly handle products to ensure best practice for a safe delivery e.g., following manual handling and Health and Safety training
- Takes responsibility for own learning and help us become the home for the best talent
- Previous experience driving a 7.5t vehicle or meet criteria to train toward license (e.g., 6 months experience of driving a 3.5T vehicle with no driver blameworthy accidents and no more than 3 new points)
- Ability to use initiative to problem solve in a timely and calm manner to ensure both business and customer needs are satisfied
Qualifications
- A Full UK/EU C1 driving license (with a maximum of 6 penalty point), or meet criteria to work towards license
- Drivers Certificate of Professional Competence Qualification (DCPC)
- Driver Qualification Card (DQC) – Desirable
- Valid Digital Tachograph card
Apply Now To Find The Perfect Role For YOU!
Please contact or if you are interested.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
7.5T DELIVERY & INSTALLATION DRIVER employer: Berry Recruitment
Contact Detail:
Berry Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 7.5T DELIVERY & INSTALLATION DRIVER
✨Tip Number 1
Familiarise yourself with the specific requirements for driving a 7.5t vehicle, including the necessary qualifications and experience. Make sure you can confidently discuss your driving history and any relevant training during the interview.
✨Tip Number 2
Highlight your customer service skills by preparing examples of how you've successfully engaged with customers in previous roles. This will demonstrate your ability to represent our brand and provide excellent service.
✨Tip Number 3
Be ready to discuss how you handle unexpected challenges on the job. Think of specific instances where you've had to problem-solve quickly and effectively, as this is crucial for the role.
✨Tip Number 4
Show your commitment to safety and compliance by being knowledgeable about transport legislation and health and safety policies. This will reassure us that you take these responsibilities seriously.
We think you need these skills to ace 7.5T DELIVERY & INSTALLATION DRIVER
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any previous roles as a 7.5t driver. Emphasise your customer service skills and any specific training or qualifications you have that relate to the job.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for delivering excellent customer service. Mention your ability to handle products safely and your experience with driving regulations, as these are key aspects of the role.
Highlight Relevant Skills: In your application, clearly outline your strong verbal communication skills and your ability to work flexibly, both independently and as part of a team. These traits are essential for engaging with customers effectively.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in this role.
How to prepare for a job interview at Berry Recruitment
✨Showcase Your Customer Service Skills
As a 7.5T Delivery & Installation Driver, you'll be the face of the company. Be prepared to discuss your previous experiences in customer service and how you handled challenging situations. Highlight your ability to communicate effectively with customers, both face-to-face and over the phone.
✨Demonstrate Your Driving Experience
Make sure to emphasise your experience driving a 7.5T vehicle or your qualifications that meet the criteria for training towards a licence. Be ready to talk about your driving history, including any relevant safety records and how you ensure compliance with transport legislation.
✨Prepare for Problem-Solving Scenarios
The role requires quick thinking and problem-solving skills. Prepare for situational questions where you might need to demonstrate how you would handle unexpected issues during deliveries. Think of examples where you've successfully resolved problems in a calm and timely manner.
✨Understand the Importance of Safety
Safety is paramount in this role. Familiarise yourself with health and safety regulations related to delivery and installation. Be ready to discuss how you ensure safe handling of products and compliance with driving regulations, as well as your commitment to continuous professional development.
