At a Glance
- Tasks: Respond to customer enquiries and process orders while maintaining accurate records.
- Company: Friendly and professional business based in Didcot.
- Benefits: Competitive salary, supportive team, and opportunities for growth.
- Other info: Proactive learners are encouraged to apply, even if they don't meet every qualification.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Experience in an office environment and strong communication skills.
The predicted salary is between 28000 - 30000 £ per year.
Berry Recruitment are NOW hiring for a committed and experienced Customer Service Representative – to work for a professional and friendly business based in Didcot. This role is being offered on a full time and permanent basis and fully office based.
We are seeking a professional and organised Customer Service Representative to join our client's office-based team. The successful candidate will have previous experience working in an office environment, strong IT skills, and confidence using Excel. This role is key to maintaining high levels of customer satisfaction and supporting day-to-day business operations.
Role: Customer Service Representative
Customer Service Representative responsibilities will be:
- Responding to customer enquiries via telephone and email in a professional manner
- Processing customer orders and maintaining accurate records
- Using internal systems and Excel to manage data, reports, and spreadsheets
- Liaising with internal departments to resolve customer queries efficiently
- Updating and maintaining customer information
- Ensuring a high standard of customer service is delivered at all times
Skills & Experience Required
- Previous experience working in an office environment (essential)
- Customer service experience (preferred)
- Strong communication and organisational skills
- High level of accuracy and attention to detail
- Ability to work independently and as part of a team
Personal Attributes
- Professional and well-presented
- Reliable and organised
- Calm and confident when dealing with customers
- Proactive and willing to learn
No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can bring value to the role, we'd love to learn more about you!
Customer Service Representative employer: Berry Recruitment Ltd
Join a professional and friendly team in Didcot as a Customer Service Representative, where your contributions directly impact customer satisfaction and business operations. Enjoy a supportive work culture that values organisation and professionalism, alongside opportunities for personal growth and development. With a competitive salary and a commitment to employee well-being, this role offers a rewarding environment for those looking to make a meaningful difference.
