At a Glance
- Tasks: Join the Ward patient dining team and ensure top-notch meal service for patients.
- Company: Berry Recruitment, partnering with Southampton General Hospital.
- Benefits: Flexible shifts, training provided, and a chance to make a difference in patient care.
- Other info: Great opportunity for personal growth in a supportive team atmosphere.
- Why this job: Be part of a caring environment and enhance patient experiences daily.
- Qualifications: Basic education, customer service skills, and a passion for hygiene and safety.
The predicted salary is between 10.8 - 13.2 £ per hour.
Berry Recruitment have an exciting opportunity recruiting for Southampton General Hospital.
We are looking for Ward Hosts to start ASAP on the shift Monday to Friday 14:30-19:00 or Monday to Friday 15:00 - 6:30.
Training to commence 9th December 2026
You will be an integral part of the Ward patient dining team, ensuring high quality service is provided to the patients.
You will be responsible for the co-ordination of the patient meal and beverage services in accordance with the Ward Timing Schedule.
You will contribute and organise the maintenance of a hygienic and clean environment for patients, staff and visitors to ensure the highest standards are met at all times.
Duties to include
- To ensure that patients are provided with appropriate meals, snacks and beverages at the agreed intervals throughout the day.
- Taking food orders using the tablet electronic ordering system at the agreed time for lunch and supper each day.
- Maintain bedside menus are in good condition and cleaned daily. To maintain the suite of special and therapeutic menus and present to patient who require them.
- To prepare hot / cold beverages including load appropriate trolley / equipment and ensure that all beverages are served at the correct temperature according to food hygiene regulations.
- Load regeneration ovens as necessary and monitor and record food temperatures.
- To ensure that at the end of every meal and beverage service that all cutlery, crockery and condiments are removed from the patient areas.
- To wash utensils used in the preparation, regeneration and serving of food and beverages including the cutlery, trays and crockery used for patients
- To ensure the ward kitchen hygiene standards are maintained.
- To monitor and record fridge and freezer temperatures daily in accordance with food safety regulations and report problems as appropriate.
- To ensure patients whose fluid intake is not medically restricted have access to fresh drinking water, 2 water jug changes per day, including ad hoc top ups.
- To maintain food safety and hygiene standards in your place of work and apply the food safety procedures applicable in your work area.
- Demonstrate high standards of courteous interaction with patients and Trust staff to optimise patient food and beverage consumption.
- Undertake any other ad hoc duties as prescribed by your Team Leader / Supervisor / Manager and within scope of skill and capability.
The successful candidate
Essential
- STANDARD DBS IS REQUIRED FOR THIS ROLE
- Good Basic Education including reading and writing skills
- Basic Health & Safety
- Working within a food service environment / catering industry
- Customer service skills including clear verbal communication
- Understand the importance of hygiene and safety and special diet awareness
Desirable
- Level 2 Food Hygiene
- An understanding of COSHH
Also required
- Flexibility and adaptability
- Good organisation skills
- A ‘can do’ attitude
- Ability to work effectively alone and as part of the team
- Present a professional image
- Ability to work within a busy and warm environment
- Ability to work under pressure Ability to follow departmental regulations and assimilate training
- Flexible approach to working schedules
- Efficient attention to detail
We are committed to fair and inclusive recruitment. All applicants will be considered on the basis of their skills, experience, qual
Ward Host in Southampton employer: Berry Recruitment Group.
As a leading provider of healthcare service solutions, we pride ourselves on fostering a supportive and dynamic work environment in Totton. Our commitment to employee growth is evident through ongoing training opportunities and a culture that values collaboration and innovation. Join us to be part of a team that not only prioritises excellent customer service but also encourages personal development and career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Ward Host in Southampton
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Berry Recruitment Group.. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Berry Recruitment Group.
Don't be shy about reaching out to Berry Recruitment Group. directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Ward Host in Southampton
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Berry Recruitment Group. and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Berry Recruitment Group.
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!