Location:Field
Salary: £12:71
Hours: Shift-based - including evenings, weekends and public holidays where required ( am )
Job Type: Temporary
About the Role
We are currently recruiting for a Monitoring Support Officer to join a busy and professional team supporting Electronic Monitoring Services .
This is a varied, people-focused role where you will work alongside Field Monitoring Officers to help ensure monitoring equipment is installed and decommissioned safely and efficiently.
You will be an important extra pair of eyes and ears for the Field Monitoring Officer, supporting them during visits and helping to ensure any risks, safeguarding concerns or service issues are identified and reported promptly.
Key Responsibilities
Work as part of a team supporting Field Monitoring Officers during visits.
Assist with the installation and decommissioning of electronic monitoring equipment.
Act as an additional pair of eyes while the Field Monitoring Officer carries out their duties.
Assist with carrying equipment - no heavy lifting is involved .
Communicate professionally with friends, family members and other individuals at the address.
Take notes and complete other light administrative duties as required.
Remain calm and professional when dealing with challenging or high-pressure situations.
Identify and escalate any safeguarding, vulnerability or potential risk concerns.
Follow company policies, procedures and data protection requirements.
Handle sensitive and confidential information appropriately.
Maintain a respectful, professional and non-judgemental approach at all times.
About You
We are looking for someone who is reliable, confident and comfortable working with people in a variety of situations .
You will ideally have:
Previous experience in a professional customer service environment.
Excellent verbal and written communication skills.
The confidence to deal with sensitive or challenging situations.
A strong team-working attitude and willingness to support coll...
Monitoring Support Officer - Bournemouth - Driver employer: Berry Recruitment Careers
Berry Recruitment is an exceptional employer that prioritises employee development and offers a supportive work culture. With full training provided, employees have the unique opportunity to learn a skilled trade while enjoying the flexibility of a nationwide field-based role, complete with a company van and competitive salary. The emphasis on hands-on work and teamwork fosters a rewarding environment for those eager to grow in their careers.
