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- Tasks: Handle customer calls and emails while managing transactions and records.
- Company: Join Berry-Hireonline, a reputable organisation with growth opportunities.
- Benefits: Earn competitive pay and enjoy flexible part-time hours and weekend work.
- Other info: 12-month fixed-term contract with structured career growth potential.
- Why this job: Make a difference in customer service while developing your skills in a supportive environment.
- Qualifications: Previous customer service experience is a plus, but all backgrounds are welcome.
The predicted salary is between 26400 - 39300 £ per year.
Berry-Hireonline is looking for a Customer Service Advisor in Sherburn in Elmet to handle calls, emails, and customer inquiries. The role includes managing transactions, maintaining records, and supporting administrative tasks. Ideal candidates come from any customer service background. This is a 12-month fixed-term contract with structured growth opportunities in a reputable organization. Competitive pay range of £12.71 - £18.90 per hour is offered, alongside potential for part-time hours and weekend work.
Customer Service Advisor – 12-Month FTC with Perks in Sherburn in Elmet employer: Berry-Hireonline
Contact Detail:
Berry-Hireonline Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor – 12-Month FTC with Perks in Sherburn in Elmet
✨Tip Number 1
Make sure to research Berry-Hireonline before your interview. Knowing their values and what they stand for will help you connect your experience to their needs, showing that you're not just another candidate but the right fit for their team.
✨Tip Number 2
Practice common customer service scenarios that might come up during the interview. Think about how you would handle difficult customers or tricky situations, as this will demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! Asking about growth opportunities or team dynamics shows that you’re genuinely interested in the role and eager to contribute to the company’s success.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Customer Service Advisor – 12-Month FTC with Perks in Sherburn in Elmet
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience. We want to see how you've handled calls, emails, and inquiries in the past, so don’t be shy about showcasing those skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re excited about the Customer Service Advisor role and how your background makes you a perfect fit for our team.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Berry-Hireonline
✨Know the Company
Before your interview, take some time to research Berry-Hireonline. Understand their values, mission, and what they stand for. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about customer service, be ready to share specific examples from your past experiences. Think of situations where you handled difficult customers or resolved issues efficiently. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Prepare for Common Questions
Anticipate common interview questions for a Customer Service Advisor position, such as 'How do you handle stress?' or 'Can you describe a time you went above and beyond for a customer?'. Practising your responses will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare a few thoughtful ones about the team dynamics, growth opportunities, or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.