At a Glance
- Tasks: Process customer orders and liaise with sales and customer service teams.
- Company: Dynamic company in Abingdon offering hybrid working.
- Benefits: £28,000 salary, flexible work hours, and a supportive team environment.
- Other info: Great opportunity for career growth and development.
- Why this job: Join a vibrant team and enhance your skills in a fast-paced setting.
- Qualifications: Basic Microsoft Office skills and strong communication abilities.
The predicted salary is between 28000 - 28000 £ per year.
The rewards
£28,000 per annum
Hybrid working
Hours
Monday to Friday, 9:00am–5:00pm
The role of Sales Order Administrator
- Processing orders received from customers via email and Amazon portal
- Liaising between the customer services department and the wider organisation, particularly the sales department
- Maintaining mechanisms for surveying and measuring customer satisfaction and feeding back to internal teams
- Using the CRM system to receive, assess, analyse, resolve, and document customer issues and complaints
- Generating daily metrics reports for the CEO and Finance Manager
- Assisting with issuing credit note requests through the approval process
- Responding to queries and complaints from end users (Amazon, eBay, Shopify customers)
- Ensuring compliance with relevant codes, legislation, and procedures including health and safety
The ideal Sales Order Administrator
- Basic knowledge of Microsoft Word, Excel, PowerPoint, and Outlook
- Excellent written and verbal communication in English
- Good understanding of administration and the office environment
- An understanding of compliance issues and how a customer service team works
- Good analytical, interpersonal, organisational, and problem-solving skills
- Ability to work under pressure with strong time-management skills
- Able to work independently and as part of a team
Sales Order Administrator - Hybrid Working in Milton Keynes employer: Berry-Hireonline
As a Sales Order Administrator at our Abingdon location, you will thrive in a supportive hybrid working environment that values employee well-being and professional growth. We offer competitive salaries, a collaborative work culture, and opportunities for career advancement, ensuring that you can develop your skills while contributing to our commitment to customer satisfaction and operational excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Order Administrator - Hybrid Working in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to the Sales Order Administrator role. We recommend role-playing with a friend to boost your confidence and get feedback.
✨Tip Number 3
Showcase your skills! Bring examples of how you've used Microsoft Office tools or handled customer complaints effectively. This will help you stand out as someone who can hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Sales Order Administrator - Hybrid Working in Milton Keynes
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Order Administrator role. Highlight your experience with order processing, customer service, and any relevant software skills. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with what we’re looking for. Keep it friendly and professional – we love a good story!
Show Off Your Communication Skills:Since excellent written communication is key for this role, make sure your application is clear and concise. We appreciate well-structured applications that reflect your ability to communicate effectively with customers and colleagues.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Berry-Hireonline
✨Know Your Stuff
Before the interview, make sure you understand the role of a Sales Order Administrator inside out. Familiarise yourself with the key responsibilities like processing orders and using CRM systems. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since excellent written and verbal communication is crucial for this role, prepare to demonstrate these skills during the interview. Practice explaining your previous experiences clearly and concisely, especially how you've handled customer queries or complaints in the past.
✨Be Ready with Examples
Think of specific examples from your past work that highlight your problem-solving and organisational skills. Whether it’s a time you resolved a customer issue or managed multiple tasks under pressure, having these stories ready will make you stand out.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or how success is measured in the role. This shows that you’re not just interested in the job, but also in how you can contribute to the team and grow within the company.
