At a Glance
- Tasks: Be the go-to person for customer enquiries, processing orders and resolving complaints.
- Company: Berry-Hireonline, a dynamic company in Milton Keynes.
- Benefits: Earn £28k plus commission, with a hybrid work model.
- Other info: Great opportunity for career growth in a collaborative environment.
- Why this job: Join a supportive team and make a real difference in customer satisfaction.
- Qualifications: Previous customer service experience and knowledge of ERP systems preferred.
The predicted salary is between 28000 - 28000 £ per year.
Berry-Hireonline is seeking an experienced Customer Service Administrator in Milton Keynes. You will be the first point of contact for customer enquiries, processing orders and managing customer complaints professionally. With a salary of £28,000 plus bonuses, this hybrid role emphasizes teamwork and attention to detail.
Ideal candidates should have prior customer service experience and familiarity with Microsoft Dynamics or similar ERP systems.
Hybrid Customer Service Administrator – £28k + Commission employer: Berry-Hireonline
Berry-Hireonline is an excellent employer that values teamwork and professional growth, offering a competitive salary of £28,000 plus commission for the Hybrid Customer Service Administrator role in Milton Keynes. Our supportive work culture fosters collaboration and attention to detail, while providing opportunities for career advancement and skill development in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Customer Service Administrator – £28k + Commission
✨Tip Number 1
Make sure you research Berry-Hireonline before your interview. Knowing their values and how they operate will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common customer service scenarios. Think about how you would handle difficult customers or complaints, as this will demonstrate your problem-solving skills and experience during the interview.
✨Tip Number 3
Don’t forget to highlight your teamwork skills! Since this role emphasises collaboration, share examples of how you've successfully worked with others in previous jobs.
✨Tip Number 4
Apply through our website for a smoother process. It shows you're serious about the position and gives us a chance to see your application in the best light!
We think you need these skills to ace Hybrid Customer Service Administrator – £28k + Commission
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your previous customer service experience in your application. We want to see how you've handled enquiries and complaints, so share specific examples that showcase your skills!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role. Mention your familiarity with Microsoft Dynamics or similar ERP systems, as this will definitely catch our eye.
Be Professional Yet Personable:Since you'll be the first point of contact for customers, it’s important to convey a friendly yet professional tone in your written application. Let your personality shine through while maintaining professionalism!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Berry-Hireonline
✨Know Your Customer Service Basics
Brush up on your customer service principles. Be ready to discuss how you've handled difficult situations in the past and what strategies you used to resolve them. This will show that you can manage customer complaints effectively.
✨Familiarise Yourself with Microsoft Dynamics
Since familiarity with ERP systems like Microsoft Dynamics is key, make sure you understand its basic functionalities. If you’ve used it before, prepare to share specific examples of how you navigated the system to improve customer interactions.
✨Showcase Your Teamwork Skills
This role emphasises teamwork, so be prepared to talk about your experiences working in a team. Highlight instances where collaboration led to successful outcomes, demonstrating that you can contribute positively to the team dynamic.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team structure, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
