Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage customer accounts, negotiate contracts, and ensure top-notch service.
- Company: Join Amcor, a global leader in innovative and sustainable packaging solutions.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Other info: Flexible working options available; perfect for students looking to gain real-world experience.
- Why this job: Be part of a team transforming the packaging industry while making a positive impact.
- Qualifications: Experience in internal sales, strong communication skills, and proficiency in CRM systems preferred.
The predicted salary is between 36000 - 60000 £ per year.
Contact
About AmcorAmcor is a global leader in packaging solutions for consumer and healthcare products. With industry-leading innovation capabilities, global scale and technical expertise, we help our customers grow and meet the needs of millions of consumers every day. Our teams develop responsible, more sustainable packaging in flexible and rigid formats across multiple materials. Supported by a commitment to safety, ~70,000 colleagues across ~140 countries bring our global capabilities to local customers and provide local access to global brands. Our work is guided by our purpose of elevating customers, shaping lives and protecting the future.
Overview
Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world.
At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.
Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.
To learn more about playing for Team Amcor, visitwww.amcor.com|LinkedIn|YouTube
Responsibilities
As part of the Internal Sales team, you\’ll be responsible for:
- Direct responsibility and main contact point for managing all aspects of allocated customer accounts
- Pricing and contract negotiation on customer portfolio
- Stock/forecast/contract management for customers
- Customer reporting and KPI management – both internal and external
- Item catalogue, artwork and specification responsibility
- Maintain and grow current customer base
- Develop and maintain positive business relationships with the customer portfolio
- Develop projects within the customer relationship to future proof, problem solve or grow
- Liaison point between the customer and all other elements of the business; communicate customer needs and manage demands back to the business
- Lead/support with in-person/virtual meetings as required
- Identify solutions and developments with the customer base
- Be proactively responsible for ensuring a high level of consistent customer service to be delivered at all times; including coordinating with all other Amcor team members involved with the customer
- Work with sales teams to support/develop new business opportunities; onboarding management
- Be the point of contact to resolve any customer concerns of issues which arise
- Participate as the sales/customer representative as and when site requires (internal or external)
- Monitor the customer budget, explaining costs and managing terms
- Ensure customers receive requested products, information and services in a timely fashion
- Report on dedicated business area/sector/customer base
- Ensure that client needs are understood and satisfied by Amcor
- Maintain customer information
- Contribute information or ideas to sales strategies; monitor competitors, understand wider market, suggest development plans and manage customer solutions
Qualifications
- Significant experience within internal sales
- A team player who can work with urgency and motivate the wider team
- Flexible and adaptable approach to problem solving
- Proactive and solution focused
- Excellent verbal and written communication skills
- Working experience of ERP, CRM systems and Power BI would be advantageous
- Contract negotiation and project pricing experience
- Excel+ skills including pivot table and data cubes would be advantageous
- Data and cost analysis experience
#J-18808-Ljbffr
Posting Title Customer Account Manager employer: Berry Global, Inc.
Contact Detail:
Berry Global, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Posting Title Customer Account Manager
✨Tip Number 1
Familiarise yourself with Amcor's values and mission. Understanding their commitment to sustainability and customer service will help you align your approach during interviews and discussions, showcasing that you're a good fit for their culture.
✨Tip Number 2
Network with current or former employees of Amcor on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company and may even lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed customer accounts in the past. Highlighting your experience in contract negotiation and problem-solving will demonstrate your capability for the role.
✨Tip Number 4
Stay updated on industry trends and challenges in packaging solutions. Being knowledgeable about the market will allow you to engage in meaningful conversations during interviews and show your enthusiasm for the role.
We think you need these skills to ace Posting Title Customer Account Manager
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and qualifications required for the Customer Account Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in internal sales, customer relationship management, and any specific skills mentioned in the job description, such as contract negotiation and data analysis.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Use specific examples from your past experiences that demonstrate your ability to manage customer accounts effectively and contribute to team success.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that your documents are formatted professionally.
How to prepare for a job interview at Berry Global, Inc.
✨Understand Amcor's Values
Before your interview, take some time to research Amcor's core values and mission. Understanding their commitment to safety, sustainability, and customer service will help you align your answers with what they value most.
✨Showcase Your Sales Experience
Be prepared to discuss your previous experience in internal sales. Highlight specific examples where you've successfully managed customer accounts, negotiated contracts, or solved problems for clients. This will demonstrate your capability to handle the responsibilities of the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and adaptability. Think of situations where you've had to manage customer expectations or resolve conflicts, and be ready to explain your thought process and outcomes.
✨Demonstrate Team Collaboration
Amcor values teamwork, so be sure to illustrate how you've worked effectively within a team in the past. Share examples of how you've motivated colleagues or collaborated on projects to achieve common goals, as this will show you're a good fit for their culture.