End-User IT Support Analyst (1st/2nd Line) | London

End-User IT Support Analyst (1st/2nd Line) | London

Full-Time No working from home possible
Berry Bros. Rudd

At a Glance

  • Tasks: Provide 1st and 2nd line IT support for office systems and infrastructure.
  • Company: Join the historic Berry Bros. & Rudd in London.
  • Benefits: Gain valuable experience in a prestigious environment with supportive colleagues.
  • Other info: Opportunity to work in a dynamic team and develop your career.
  • Why this job: Be the go-to person for tech issues and help keep operations running smoothly.
  • Qualifications: Strong problem-solving skills and a passion for IT support.

Berry Bros. & Rudd is seeking a Support Analyst to join the End User Support team in London. You will provide 1st and 2nd line support for all office systems and infrastructure, acting as the frontline contact for queries and issues.

Based at our head office, you’ll support Executives and staff, working with IT Service Delivery and external partners to resolve incidents and maintain operations in a prestigious historic setting.

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End-User IT Support Analyst (1st/2nd Line) | London employer: Berry Bros. Rudd

Berry Bros. & Rudd is an exceptional employer, offering a dynamic work environment in Basingstoke where employees are valued and encouraged to grow. With flexible hours and unique perks, our team enjoys a supportive culture that prioritises professional development while delivering fine wines and spirits with pride across London and beyond.

Berry Bros. Rudd

Contact Details:

Berry Bros. Rudd Recruitment Team

We think you need these skills to ace End-User IT Support Analyst (1st/2nd Line) | London

1st Line Support
2nd Line Support
Incident Resolution
Office Systems Support
Infrastructure Support
Customer Service Skills
Communication Skills