At a Glance
- Tasks: Monitor AI agent performance and optimise routing logic for innovative projects.
- Company: Dynamic tech company with a focus on AI and collaboration.
- Benefits: 24 days holiday, private medical cover, life insurance, and generous employee discounts.
- Other info: Hybrid working model with excellent career growth opportunities.
- Why this job: Join a cutting-edge team and make a real impact in AI operations.
- Qualifications: Experience in AI development, quality assurance, and strong analytical skills.
The predicted salary is between 63000 - 77000 £ per year.
Requisition ID 2433 -Posted 09/08/2026 - IT - IT - External Location (2) - IT
Hybrid working available (a minimum of 3 days working from the office, 2 days working from home)
The job in a nutshell
Monitors agent performance across the BB&R estate - reporting and flagging on performance, whilst tuning the routing and logic.
Works with AI Engineering Lead on delivery tasks.
Owns the Orchestrators and Monitoring agents shared across all process areas.
Also provides support on internal dotnet platforms.
Who you will work with
Internal: AI Lead Engineer (reports to); process area leads and agent-owning roles across Buying, Offer Admin and Customer Contact processes whose agents this role monitors.
- Application Support team for 3rd party app integrations
- External: Agentic plaform vendors; Suppliers & Saa S Providers
- 3rd party business application partners
What you will do
- Owns Orchestrators and Monitoring agents (shared/central, cross-process)
- Monitors agent performance across the estate
- Reports and flags on performance issues
- Tunes routing and logic
- Optimise agent costs by testing and validating model performance using optimised lower cost models and progressing these into production
- Define new AI agent capabilities and interfaces to replace legacy processes
- Maintain and Enhance in house dot Net applications as directed
Experience / Achievements
- Demonstrable experience in quality assurance and output monitoring
- Proven experience in escalation management and pattern recognition
- Experience of analytical thinking applied to high-volume outputs
- Experience producing clear written communication for exception reports
- Demonstrable experience in AI agent development and optimisation
- Deep experience with API and MCP integration and agentic platform system architecture
- Understanding of Microsoft dotnet development platform and Azure+ services
- Your Skills, Knowledge and Behaviours
- Strong attention to detail across high-volume agent outputs
- [Desirable] Experience in Lyzr and/or Microsoft Foundry platform
- [Desirable] Dashboard and alerting tools
- [Desirable] Process improvement methodology and data visualisation
We support our colleagues with a wide range of benefits
- you will start with 24 days' holiday
- and 3 additional days over the Christmas period and 1 Personal Day
- Private Medical cover & Health plan
- Life Insurance
- Pension
- Employee Assistance Programme (EAP)
- generous Employee discount (up to 40% off products)
- and many more.
N. B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.
#J-18808-Ljbffr
AI Ops Engineer in Basingstoke employer: Berry Bros. & Rudd Ltd
Berry Bros. & Rudd Ltd is an exceptional employer, offering a vibrant work culture in Basingstoke that values professionalism and dedication. Employees enjoy competitive salaries, private medical cover, and generous discounts on fine wines and spirits, alongside opportunities for personal growth within a supportive team environment. Join us to be part of a company that not only prioritises your well-being but also fosters a passion for quality and customer service.
Contact Details:
Berry Bros. & Rudd Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land AI Ops Engineer in Basingstoke
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Berry Bros. & Rudd Ltd or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Berry Bros. & Rudd Ltd.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Berry Bros. & Rudd Ltd.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Berry Bros. & Rudd Ltd that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace AI Ops Engineer in Basingstoke
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Berry Bros. & Rudd Ltd.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Berry Bros. & Rudd Ltd and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Berry Bros. & Rudd Ltd
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Berry Bros. & Rudd Ltd uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
