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- Tasks: Ensure guest safety, maintain cleanliness, and provide excellent customer service during night shifts.
- Company: Join the UK's largest independent hotel group with a focus on growth and development.
- Benefits: Competitive salary, personal development opportunities, and discounted stays for you and your loved ones.
- Other info: Enjoy a supportive and inclusive culture with opportunities for career advancement.
- Why this job: Be part of a passionate team delivering exceptional hospitality and making meaningful connections.
- Qualifications: Customer service experience and a passion for hospitality are essential.
The predicted salary is between 20000 - 25000 £ per year.
Bespoke Benefits… What’s in it for you? At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head. We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our ‘Be-Attitude’ values. We are proud to provide equal opportunities for our team members, encouraging an inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters.
At Bespoke, we ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity. We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends.
Requirements:
- As a Night Porter you will be expected to ensure the security of the building & guests, set up the restaurant for breakfast, serve drinks in the bar, and clean all public areas.
- Taking telephone calls must be customer service focused.
- You will be required to work between the hours of 7pm and 11am approx.
- Your duties will include keeping the outside and public areas of the hotel clean and tidy as well as preparing for the following day’s events, which includes setting tables, tidying and general maintenance as well as attending to any guests' needs throughout the night.
- The ideal person will have at least 1 year’s experience in customer service or hotels, in a similar position and will have the ability to deliver great service to our guests.
- We are looking for someone who is passionate about hospitality, reliable, and willing to learn as part of this growing team.
Duties will include:
- To complete statutory fire and security checks.
- To provide room service, preparing and serving food to Company standards.
- Complete daily handover procedures in an efficient and responsible manner.
- Ensure all corridors are clear; fire extinguishers and fire doors are secure whilst conducting safety floor checks during the night.
Being Bespoke:
Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets. We stand today as the UK’s Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels to award-winning spa resorts and chic city centre properties. We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales & marketing services only.
Night Porter in Aylesbury employer: Bernwood Park
Contact Detail:
Bernwood Park Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter in Aylesbury
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Porter role.
✨Tip Number 2
Show your passion for hospitality during interviews. Share your experiences and how you’ve gone above and beyond for guests in the past. We want to see that spark that makes you a great fit for our team!
✨Tip Number 3
Be prepared to demonstrate your customer service skills. Think of scenarios where you’ve handled difficult situations or provided exceptional service. This will show us you’re ready to tackle the challenges of being a Night Porter.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities with us at Bespoke Hotels, so don’t miss out!
We think you need these skills to ace Night Porter in Aylesbury
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for hospitality shine through! Share any experiences that highlight your customer service skills and how you enjoy making guests feel welcome. We want to see that you're not just looking for a job, but that you're excited about being part of our team.
Tailor Your Application: Make sure to customise your application to fit the Night Porter role. Highlight relevant experience, especially in customer service or hotel settings. We appreciate when candidates take the time to connect their skills with what we’re looking for, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your qualifications and enthusiasm without having to sift through unnecessary fluff. Remember, clarity is key!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our Bespoke Hotels family!
How to prepare for a job interview at Bernwood Park
✨Know Your Stuff
Before the interview, make sure you understand what it means to be a Night Porter. Familiarise yourself with the responsibilities like security checks, room service, and maintaining cleanliness. This will show your potential employer that you're genuinely interested in the role.
✨Show Your Customer Service Skills
Since this role is all about providing great service, think of examples from your past experiences where you went above and beyond for a guest or customer. Be ready to share these stories during the interview to highlight your passion for hospitality.
✨Emphasise Team Spirit
Bespoke Hotels values collaboration and a positive team culture. Be prepared to discuss how you work well with others and contribute to a happy, motivated environment. Mention any previous teamwork experiences that showcase your ability to support and uplift your colleagues.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities, career pathways, or how they celebrate diversity within the team. This shows that you’re not just interested in the job, but also in being part of their unique culture.