At a Glance
- Tasks: Support the Duty Manager and ensure smooth hotel operations while delivering excellent guest service.
- Company: Join Bespoke Hotels, the UK's largest independent hotel group with a focus on people and culture.
- Benefits: Enjoy competitive pay, personal development opportunities, and discounted stays for you and your loved ones.
- Other info: Dynamic work environment with pathways for career advancement and a commitment to community support.
- Why this job: Be part of a motivated team that values creativity, diversity, and career growth in hospitality.
- Qualifications: At least one year of experience in hospitality and a passion for delivering great service.
The predicted salary is between 28350 - 34650 £ per year.
We currently have an amazing opportunity to join the team as Duty Manager. At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head. We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our ‘Be-Attitude’ values. We are proud to provide equal opportunities for our team members, encouraging an inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters. We ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity. We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends.
Requirements: The ideal person will have at least a year’s experience in a similar position and will have the ability to deliver great service to our guests. We are looking for someone who is passionate about hospitality, reliable and willing to learn as part of this growing team.
Main responsibilities: Supporting the Food and Beverage department and Food and Beverage Manager. Assisting the Duty Manager with tasks.
- To ensure the smooth running of the hotel and ensure that the set standards are met and maintained at all times.
- To create an environment which promotes employee motivation and encourages the team to take pride in their work, the hotel and themselves.
- To seek every opportunity to maximise sales by positively promoting the hotel and by encouraging all staff to up sell.
- To work within departmental budgetary framework and ensure control over stocks, operational costs and expenditure are maximised.
Being Bespoke: Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets. We stand today as the UK’s Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Our properties range from specialist golfing hotels to award-winning spa resorts and chic city centre properties. We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales & marketing services only.
Assistant Duty Manager (No live in accommodation) in Aylesbury employer: Bernwood Park
At Bespoke Hotels, we prioritise our people, fostering a vibrant work culture that champions individual development and career progression. With competitive salaries, generous benefits including discounted stays, and a commitment to inclusivity and community support, we create an environment where passionate hospitality professionals can thrive and make meaningful connections. Join us in delivering exceptional service while being part of the UK's largest independent hotel group, where your contributions are valued and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Duty Manager (No live in accommodation) in Aylesbury
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Bernwood Park. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Bernwood Park
Don't be shy about reaching out to Bernwood Park directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Duty Manager (No live in accommodation) in Aylesbury
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Bernwood Park and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Bernwood Park
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
