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- Tasks: Support individuals at risk of homelessness through intensive housing management and tenancy sustainment.
- Company: Join Bernicia, a leading housing provider focused on making a difference in people's lives.
- Benefits: Enjoy 28 days annual leave, health cash plan, gym discounts, and a generous pension scheme.
- Why this job: Make a real impact by helping people secure and maintain their homes.
- Qualifications: Experience in housing support, excellent communication skills, and a proactive attitude.
- Other info: Be part of a people-focused culture with great career development opportunities.
The predicted salary is between 29005 - 29005 £ per year.
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
St Bedes House, Gateshead
Salary: £29,005 per annum (from April 2026).
Hours: 37 per week, Monday to Sunday
Contract: Permanent
Closing Date: 3rd April 2026
Could you commit to changing the lives of those at risk of homelessness? Do you have experience of working with clients who may demonstrate challenging behaviour? Do you have the ability to relate to people? Do you have a sound working knowledge of safeguarding? Do you have the ability to document information in an accurate and concise manner?
We are looking for a resilient and enthusiastic individual to join our team delivering intensive housing management to single homeless and couples based at St Bedes House in Gateshead. This is a hands-on housing management role focused on tenancy sustainment, risk management and ensuring occupancy agreements are understood and upheld. You'll work closely with clients from the point of move in to move on to permanent accommodation, monitor and manage tenancy risk, carry out regular property checks and liaise with partner agencies to ensure successful sustainment of tenancy. If you're organised, proactive and committed to making a real difference through strong housing management we'd love to hear from you.
Role Benefits:
- 28 days annual leave (plus bank holidays) for full-time employees; pro-rata to part-time employees.
- Health cash plan membership so you can save money by claiming cash back over £1000 each year - towards essential healthcare such as dental, optical, physio and loads more. We will also cover the costs of including any dependent children in the scheme up to the age of 21 or 24 if in full-time education that you may have.
- Access to savings on gym memberships plus cash back and discounts on purchases from major retailers including supermarkets, travel, cinema and more.
- Generous pension scheme with life insurance of 3 x salary.
Your Experience Desirable:
- Good Standard of General Education, preferably with relevant professional qualification
- Demonstrable experience of working in a housing related support service
- Experience of delivering intensive housing management
- Demonstrable experience of safeguarding practice
- Excellent interpersonal and communication skills, both written and verbal
- Advanced IT skills, particularly with Microsoft packages
About us:
We're all about helping people in need of housing. We believe a good home makes lots of other things possible, so we provide great homes and services that do just that. We've built Bernicia to be a business that people want to be a part of. We're one of the North East's largest and most successful housing providers; building, renting, selling and managing homes as well as providing services to over 60,000 customers. Everything about Bernicia is people focused, that's why we've held the Investors in People Gold Award since 2010. We operate within a set of simple, but effective values, which blend perfectly to create our unique Bernicia Way culture. This ensures we are customer focused, through working together, respecting each other, being accountable for our actions and demonstrating integrity and leadership.
This post will be subject to an enhanced DBS check. Please note you may be required to drive for business, if this forms a requirement of the role. If this is required, you will be required to hold a current and valid driving licence.
For more information regarding this role, please contact: Dionne Thompson 01912383902
We reserve the right to close this vacancy earlier than advertised, should we receive a large volume of applications.
The Group is fully committed to the promotion of equal opportunities and we particularly welcome applicants from groups who are currently under represented at Bernicia.
Intensive Housing Management Worker in Southampton employer: Bernicia
Contact Detail:
Bernicia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Intensive Housing Management Worker in Southampton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bernicia. Understand their values and mission, especially how they focus on helping people in need of housing. This will help you connect your experience to what they care about.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to housing management and safeguarding. Think about specific examples from your past work that demonstrate your skills and resilience. We want you to shine!
✨Tip Number 3
Show your passion! When you’re in the interview, let your enthusiasm for helping those at risk of homelessness come through. Talk about why this role matters to you and how you can make a difference at St Bedes House.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your interest in the role.
We think you need these skills to ace Intensive Housing Management Worker in Southampton
Some tips for your application 🫡
Be Thorough with the Application Form: When filling out the online application form, make sure you complete every section. We want to see your full potential, so don’t leave anything blank that could showcase your skills and experience!
Showcase Your Relevant Experience: Highlight any previous work you've done in housing management or support services. We’re looking for candidates who can demonstrate their ability to handle challenging situations, so share those stories!
Keep It Clear and Concise: We appreciate clarity! When documenting your information, be as precise as possible. Use bullet points if it helps, and make sure your writing is easy to read – we want to understand your experience without any confusion.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our values there.
How to prepare for a job interview at Bernicia
✨Know Your Stuff
Make sure you brush up on your knowledge of housing management and safeguarding practices. Be ready to discuss your previous experiences with clients, especially those who may have challenging behaviours. This will show that you understand the role and can relate to the people you'll be working with.
✨Show Your Passion
Demonstrate your commitment to making a difference in the lives of those at risk of homelessness. Share specific examples of how you've positively impacted clients in the past. This will help convey your enthusiasm for the role and align with the company's values.
✨Be Organised and Proactive
Prepare a list of questions about the role and the organisation. This shows that you're proactive and genuinely interested in how you can contribute to their mission. Plus, it gives you a chance to assess if this is the right fit for you too!
✨Communicate Clearly
Since excellent communication skills are key for this role, practice articulating your thoughts clearly and concisely. Whether it's discussing tenancy sustainment or documenting information, being able to communicate effectively will set you apart from other candidates.