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- Tasks: Manage apartments and provide top-notch housing services to tenants.
- Company: Dynamic housing organisation focused on making a difference in people's lives.
- Benefits: 28 days annual leave, competitive salary, and comprehensive training.
- Why this job: Make a real impact in your community while developing valuable skills.
- Qualifications: Customer service skills and a passion for helping others.
- Other info: Flexible hours with opportunities for personal growth and teamwork.
The predicted salary is between 10000 - 12000 £ per year.
Location: Benwell, Newcastle upon Tyne
Contract: Permanent
Hours: 18.5 hours per week (Mon-Fri)
Salary: £12,155 per annum
Closing Date: 5pm on Wednesday 11th February
Are you passionate about working with people, can make them feel respected and demonstrate a passion for making a difference to people's lives? If so, then our Location Coordinator post is for you.
About the role:
We are looking to recruit a passionate and self-motivated individual to come on board and deliver a first-class housing service. Keeping our tenants at the heart of everything you do, you will be responsible for managing apartments in the Tyne and Wear area; Clennel House, Benwell. It's fantastic if you have previous housing experience; however, this is not essential, as our first-class training and support will ensure you succeed in the role. We're looking for someone who can drive a quality housing service, help our tenants, and work well as part of a team. The role is a dynamic one and will incorporate many tasks and duties. We need someone responsible and who shows a can-do attitude from the start.
Duties include:
- Building management
- Monitoring tenants and low-level tenancy queries
- Daily welfare checks / calls to tenants within the block
- Responding to alarm activations
- Working as part of a team
- Liaising with other departments within the housing function
- Organising diverse activities for tenants as part of a robust tenant engagement strategy
- Reporting of repairs / defects and seeing these through to completion
- Health and safety checks and monitoring
- Liaising with external organisations to help deliver the housing service
About you:
- Excellent customer service skills
- Excellent communication skills
- Housing experience is preferred, but not essential
- The ability to work alone and as part of a team
- Ability to adapt to varying scenarios
- Understand the importance of compliance and health and safety
Role Benefits:
28 days annual leave
Location Coordinator in South Shields employer: Bernicia
Contact Detail:
Bernicia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Location Coordinator in South Shields
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Be ready to share how your passion for helping others aligns with their mission. We want to see that you’re not just looking for any job, but that you genuinely care about making a difference.
✨Tip Number 3
Practice your communication skills! Whether it’s through mock interviews or casual chats with friends, being able to express yourself clearly and confidently is key. Remember, as a Location Coordinator, you’ll be interacting with tenants and team members regularly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. So, get your application in and show us what you’ve got!
We think you need these skills to ace Location Coordinator in South Shields
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for helping others and making a difference.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Location Coordinator role. Mention any relevant experience, even if it’s not directly in housing, that showcases your customer service and teamwork abilities.
Follow Instructions: Pay close attention to the application form and ensure you complete every section. Missing information can delay your application, and we want to see you succeed from the get-go!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Bernicia
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Location Coordinator role. Familiarise yourself with the key responsibilities like managing apartments and conducting welfare checks. This will help you demonstrate your enthusiasm and readiness to take on the tasks.
✨Showcase Your People Skills
Since this role is all about working with tenants, be prepared to share examples of how you've successfully interacted with people in the past. Highlight your customer service skills and any experiences where you've made a positive impact on someone's life.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and adaptability. Think of scenarios where you had to handle tenant queries or manage unexpected situations. Practising these responses will show that you're ready for the dynamic nature of the job.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics or the types of activities you might organise for tenants. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
