At a Glance
- Tasks: Manage properties, conduct checks, and ensure readiness for new tenants.
- Company: Join a caring estate agent dedicated to making home management stress-free.
- Benefits: Enjoy 23 days annual leave, discounts, and a generous pension scheme.
- Other info: Dynamic team environment with opportunities for growth and development.
- Why this job: Make a real difference in people's lives by helping them find their homes.
- Qualifications: Strong communication skills and a passion for customer service are essential.
The predicted salary is between 26509 - 26509 £ per year.
Location: Cheviot House, Beaminster Way East, Kingston Park, NE3 2ER
Contract: Permanent
Hours: 40 Hours Per Week
Salary: £26,509 pa plus Commission
Closing Date: 5pm 22nd June 2026
Are you passionate about delivering excellent customer service in a property management role and looking for a new opportunity? Then you may be interested.
An opportunity has arisen for a Property Manager to join our team based in Kingston Park.
About the role
Within this varied role, you will be responsible for visiting managed properties and carrying out pre and post move checks, undertaking inventories, arranging necessary works with contractors and ensuring properties are ready for new tenants. Other duties include liaising with landlords, tenants and contractors, instructing and managing repairs and maintenance, and working closely with our lettings team.
Experience in the property sector is preferred but not a necessity; however, a highly organised professional with exceptional communication skills and a passion for providing excellent customer service is essential.
Full clean driving license is required, access to a vehicle is preferred as may be required for business use on occasions.
About you
- Exceptional administration, organisational and prioritisation skills
- Excellent interpersonal and communication skills, both written and verbal
- Advanced IT skill, particularly with Microsoft packages
- Understanding of what makes a difference in delivering excellent customer service
- Enthusiastic team player
- Excellent attention to detail
The Benefits
- 23 days annual leave (plus bank holidays), increasing to 25 days after 2 years of service
- Make big savings on day-to-day expenses with discounts on shopping, groceries, holidays and days out through our Bernicia Own Benefits platform
- Generous pension scheme
About us
An estate agent that knows how much a home means, we’re here to help take away the stress and hassle of selling, buying, renting, letting and managing property. By listening to the wants and needs of our clients, we turn a time-consuming process into something much easier – because we know how much a home means. From helping first-time buyers, to taking care of hundreds of private landlords’ properties, our customers are our top priority. Our team of award-winning property specialists know our clients inside and out, offering honesty, transparency, professionalism and knowledge. As a trading division of Kingston, part of the Bernicia Group, the profits we make go towards Bernicia’s work to help communities in the North East.
For more information regarding this role, please contact: Diane Mutch
We reserve the right to close this vacancy earlier than advertised, should we receive a large volume of applications. The Group is fully committed to the promotion of equal opportunities and we particularly welcome applicants from groups who are currently under represented at Bernicia.
Property Manager employer: Bernicia
At Bernicia, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee growth and development. Located in the vibrant Kingston Park area, our team enjoys generous benefits including 23 days of annual leave, a robust pension scheme, and exclusive discounts through our Bernicia Own Benefits platform. Join us in making a meaningful impact in the property management sector while being part of a dedicated team that values customer service and community support.
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager
✨Tip Number 1
Network like a pro! Reach out to your contacts in the property sector and let them know you're on the hunt for a Property Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions for property management roles. Practice your answers, focusing on your customer service skills and how you handle various situations. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Showcase your organisational skills! Bring a portfolio of your past work, including any relevant documents or examples of your achievements in property management. This will help you stand out and demonstrate your attention to detail.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Let’s get you that Property Manager position!
We think you need these skills to ace Property Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Property Manager role. Highlight your customer service experience and any relevant skills that match what we're looking for. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for property management and customer service. Let us know why you're excited about this opportunity and how you can contribute to our mission.
Show Off Your Communication Skills:Since excellent communication is key in this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We love attention to detail!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Bernicia
✨Know Your Properties
Before the interview, take some time to research the properties managed by the company. Familiarise yourself with their locations, types, and any unique features. This will show your genuine interest in the role and help you discuss how you can contribute to their management.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered excellent customer service. Think about specific situations where you resolved issues or went above and beyond for clients. This will demonstrate your understanding of what makes a difference in property management.
✨Brush Up on Your IT Skills
Since advanced IT skills are essential for this role, make sure you're comfortable with Microsoft packages. If you have experience with property management software, be ready to discuss it. You could even mention how you've used technology to improve efficiency in previous roles.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, the company's approach to customer service, or how they handle maintenance requests. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
