At a Glance
- Tasks: Plan and schedule trade resources for repairs and maintenance services.
- Company: Join Bernicia, a leading housing provider in the North East.
- Benefits: Enjoy 36 days annual leave, health cash plan, and gym discounts.
- Other info: Flexible working options and a supportive, people-first culture.
- Why this job: Make a real difference in people's lives through excellent customer service.
- Qualifications: Experience in repairs, Salesforce, and strong organisational skills required.
The predicted salary is between 27136 - 27136 £ per year.
Location: Ashington
Contract: Full-time hours – 9-month Fixed term contract
Hours: 37 per week Monday – Friday
Salary: £27,136 per annum
Closing Date: 5pm Thursday 12th November 2026
Are you an organised planner or administrator who wants to help deliver a right-first-time repairs and maintenance service and an excellent customer experience? If so, join us as a Maintenance Planner & Administrator, helping to coordinate trade resources and provide the administrative support behind our repairs and maintenance service.
About the role:
- Planning and scheduling trade resources
- Delivering high level business support and administrative activities
- Providing advice, support and guidance on repairs and maintenance related issues
- Maintaining accurate repairs and maintenance records to support reliable reporting of key performance indicators and management information.
About you:
- Experience of working in a repairs and maintenance function
- Experience working with Salesforce
- Experience of scheduling trade resources, administrating repairs and maintaining accurate records
- The ability to manage a busy, varied workload and adapt to changing priorities.
- Strong organisational and influencing skills, with a keen eye for detail.
- Excellent working knowledge of MS Excel, Word and Outlook.
Role Benefits:
- 36 days annual leave (including bank holidays)
- Working from home up to 2 days per week.
- Working from the office 5 days per week
- Health cash plan membership so you can save money by claiming cash back – over £1000 each year - towards essential healthcare such as dental, optical, physio and loads more.
- Access to savings on gym memberships plus cash back and discounts on purchases from major retailers including supermarkets, travel, cinema and more.
- Generous pension scheme
About us
We're all about helping people in need of housing. We believe a good home makes lots of other things possible, so we provide great homes and services that do just that. We've built Bernicia to be a business that people want to be a part of. We're one of the North East's largest and most successful housing providers; building, renting, selling and managing homes as well as providing services to over 60,000 customers.
Looking to grow your career at a company that puts its people first? Our people are what make us great. Their feedback has recognised us as a Great Place to Work® certified employer. We operate within a set of simple, but effective values, which blend perfectly to create our unique ‘Bernicia Way' culture. This ensures we are customer focused, through working together, respecting each other, being accountable for our actions and demonstrating integrity and leadership.
We reserve the right to close this vacancy earlier than advertised, should we receive a large volume of applications.
The Group is fully committed to the promotion of equal opportunities, and we particularly welcome applicants from groups who are currently under represented at Bernicia.
Maintenance Planner & Administrator in Northumberland employer: Bernicia
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