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- Tasks: Join our team to deliver high-quality joinery repairs in homes and businesses.
- Company: Bernicia, a leading housing provider focused on community and customer service.
- Benefits: Competitive salary, generous leave, company van, and discounts on everyday expenses.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: City and Guilds Craft Certificate in Joinery or equivalent; customer service experience is essential.
- Other info: Join a passionate team with excellent training opportunities and a commitment to quality service.
The predicted salary is between 28000 - 40000 £ per year.
We are currently looking for a Multi Skilled Joiner to join our PMC team.
Location: Spennymoor, Durham
Contract: Permanent - Full Time
Hours: 37 hours per week, Monday to Friday
Salary: £33,354.00 per annum OTE circa £37,000 per annum (including standby payments).
About the role: We have an exciting opportunity for a Multi Skilled Joiner to join our Property Maintenance and Construction Department working within our Ashington maintenance team. As a multi skilled Joiner you will be responsible for undertaking all joinery repairs and associated multi skilled repairs to both domestic and commercial properties to a high-quality standard whilst delivering an excellent customer service.
About you: To be successful in this role you will have a flexible approach and experience of working within a domestic and commercial property maintenance and target driven environment. You will have excellent customer service skills in the delivery of your work, conversing with a wide range of people in the delivery of a first-class repairs service. You will be required to engage with all stakeholders of the service, acting as an Ambassador of Bernicia, promoting and endorsing the positive work that we do across our communities. It is important that we deliver a first-class customer service where we are proud to be recognised for the quality service that we deliver. You will be able to contribute positively to change, adapting to new ways of working so we can improve and enhance our customer experience.
For the technical bit, you will have a sound working knowledge of your trade discipline and exhibit sound knowledge of the wider building construction sector, understanding components, materials, building trades and applicable regulations. It is therefore essential that you hold a City and Guilds Craft Certificate in Joinery or the equivalent. An appropriate CSCS card is desirable, and a full driving licence is essential. You will also be able to demonstrate experience of working in a customer focused environment where the customer comes first.
The Benefits:
- Where required to be on call, an on-call retainer of £30 per day is paid, together with overtime paid if called out
- 36 days annual leave (including bank holidays)
- Company van & fuel card
- Generous pension scheme
- Make big savings on day-to-day expenses with discounts on shopping, groceries, holidays and days out through our Bernicia Own Benefits platform
- A number of training and development opportunities
- All power tools, equipment and workwear provided
About us: We are all about helping people in need of housing. We believe a good home makes lots of other things possible, so we provide great homes and services that do just that. We’ve built Bernicia to be a business that people want to be a part of. We are one of the North East’s largest and most successful housing providers; building, renting, selling and managing homes as well as providing services to over 60,000 customers. Everything about Bernicia is people focused, that’s why we’ve held the Investors in People Gold Award since 2010. We operate within a set of simple, but effective values, which blend perfectly to create our unique Bernicia Way culture. This ensures we are customer focused, through working together, respecting each other, being accountable for our actions and demonstrating integrity and leadership.
If you want to join an organisation that is passionate about people and believes in delivering quality customer service to our tenants, we would love to hear from you.
For further details please contact Peter Siberry on 07711009725. The closing date for submission is Wednesday 24th December 2025, 5pm. We reserve the right to close this recruitment campaign earlier than the stated closing date should we receive a large number of applicants.
Locations
Multi Skilled Joiner in North East, Spennymoor employer: Bernicia
Contact Detail:
Bernicia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi Skilled Joiner in North East, Spennymoor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bernicia. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to joinery and customer service. Think about your past experiences and how they relate to the role. We want you to feel confident and ready to showcase your skills!
✨Tip Number 3
Show off your personality! When you're in the interview, let your passion for joinery and customer service shine through. Remember, they’re looking for someone who fits into their culture, so be yourself and don’t be afraid to share your enthusiasm.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your interest in the role!
We think you need these skills to ace Multi Skilled Joiner in North East, Spennymoor
Some tips for your application 🫡
Complete the Online Form: Make sure you fill out the online application form completely. We want to see all your skills and experiences, so don’t leave anything out!
Show Off Your Skills: Highlight your joinery experience and any multi-skilled work you've done. We love seeing how you can bring value to our team, so let us know what you can do!
Customer Service is Key: Since we’re all about putting customers first, share examples of how you’ve delivered excellent service in previous roles. It’s a big part of what we do at Bernicia!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and keep everything organised. We can’t wait to hear from you!
How to prepare for a job interview at Bernicia
✨Know Your Trade Inside Out
Make sure you brush up on your joinery skills and knowledge of the wider building construction sector. Be ready to discuss specific techniques, materials, and regulations relevant to the role. This will show that you're not just a skilled tradesperson but also someone who understands the bigger picture.
✨Showcase Your Customer Service Skills
Since Bernicia values excellent customer service, prepare examples of how you've gone above and beyond for customers in previous roles. Think about situations where you resolved issues or received positive feedback. This will demonstrate that you align with their customer-focused ethos.
✨Emphasise Flexibility and Adaptability
The job requires a flexible approach, so be ready to discuss times when you've adapted to new challenges or changes in your work environment. Highlight your willingness to learn and contribute positively to change, which is key to enhancing customer experience.
✨Prepare Questions About the Company Culture
Research Bernicia's values and culture, and come prepared with questions that show your interest in their mission. Ask about their approach to community engagement or how they support employee development. This will reflect your genuine interest in being part of their team.
