Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage apartments and deliver a top-notch housing service to tenants.
- Company: Join Bernicia, a leading housing provider in the North East.
- Benefits: 28 days leave, health cash plan, gym discounts, and generous pension scheme.
- Why this job: Make a real difference in people's lives while building your career.
- Qualifications: Customer service skills; housing experience is a plus but not essential.
- Other info: Dynamic role with excellent training and support for your success.
The predicted salary is between 12155 - 12155 £ per year.
Location: Benwell, Newcastle upon Tyne
Contract: Permanent
Hours: 18.5 hours per week (Mon-Fri)
Salary: £12,155 per annum
Closing Date: 5pm on Wednesday 11th February 2026
Are you passionate about working with people, can make them feel respected and demonstrate a passion for making a difference to people's lives? If so, then our Location Coordinator post is for you!
About the role:
We are looking to recruit a passionate and self-motivated individual to come on board and deliver a first-class housing service. Keeping our tenants at the heart of everything you do, you will be responsible for managing apartments in the Tyne and Wear area; Clennel House, Benwell. It's fantastic if you have previous housing experience however this is not essential, as our first-class training and support will ensure you succeed in the role. We're looking for someone who can drive a quality housing service, help our tenants, and work well as part of a team. The role is a dynamic one and will incorporate many tasks and duties. We need someone responsible and who shows a can-do attitude from the start.
Duties include:
- Building management
- Monitoring tenants and low-level tenancy queries
- Daily welfare checks / calls to tenants within the block
- Responding to alarm activations
- Working as part of a team
- Liaising with other departments within the housing function
- Organising diverse activities for tenants as part of a robust tenant engagement strategy
- Reporting of repairs / defects and seeing these through to completion
- Health and safety checks and monitoring
- Liaising with external organisations to help deliver the housing service
About you:
- Excellent customer service skills
- Excellent communication skills
- Housing Experience is preferred, but not essential
- The ability to work alone and as part of a team
- Ability to adapt to varying scenarios
- Understand the importance of compliance and health and safety
Role Benefits:
- 28 days annual leave (plus bank holidays) for full time employees; pro-rata to part time employees
- Working from home up to 2 days per week, if relevant to the role
- Health cash plan membership so you can save money by claiming cash back over £1000 each year - towards essential healthcare such as dental, optical, physio and loads more
- Access to savings on gym memberships plus cash back and discounts on purchases from major retailers including supermarkets, travel, cinema and more
- Generous pension scheme with life insurance of 3 x salary
About us:
We're all about helping people in need of housing. We believe a good home makes lots of other things possible, so we provide great homes and services that do just that. We've built Bernicia to be a business that people want to be a part of. We're one of the North East's largest and most successful housing providers; building, renting, selling and managing homes as well as providing services to over 60,000 customers. Everything about Bernicia is people focused, that's why we've held the Investors in People Gold Award since 2010. We operate within a set of simple, but effective values, which blend perfectly to create our unique Bernicia Way culture. This ensures we are customer focused, through working together, respecting each other, being accountable for our actions and demonstrating integrity and leadership.
This post will be subject to an enhanced DBS check. Please note you may be required to drive for business, if this forms a requirement of the role. If this is required, you will be required to hold a current and valid driving licence. We reserve the right to close this vacancy earlier than advertised, should we receive a large volume of applications. The Group is fully committed to the promotion of equal opportunities and we particularly welcome applicants from groups who are currently under represented at Bernicia.
Locations
Location Coordinator in Newcastle upon Tyne, North East employer: Bernicia
Contact Detail:
Bernicia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Location Coordinator in Newcastle upon Tyne, North East
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bernicia. Understand their values and mission, and think about how your passion for helping people aligns with their goals. This will show them you’re genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and how you can contribute to a quality housing service. Confidence is key!
✨Tip Number 3
Be ready to share your experiences! Even if you don’t have direct housing experience, think about times when you’ve worked in a team or helped someone in need. Relate those stories back to the role of Location Coordinator to highlight your adaptability.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re keen and professional, and it keeps you fresh in their minds.
We think you need these skills to ace Location Coordinator in Newcastle upon Tyne, North East
Some tips for your application 🫡
Fill Out the Application Form Completely: Make sure you complete every section of the online application form. We want to get to know you, so don’t leave anything blank that could help us understand your skills and experiences!
Show Your Passion for Helping People: In your application, let us see your enthusiasm for making a difference in people's lives. Share any relevant experiences or stories that highlight your commitment to customer service and community engagement.
Tailor Your Application to the Role: Take a moment to read through the job description and align your skills with what we’re looking for. Mention specific duties from the role that excite you and how you can contribute to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and securely, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Bernicia
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Location Coordinator role. Familiarise yourself with the key responsibilities like managing apartments and conducting welfare checks. This will help you demonstrate your enthusiasm and readiness to contribute.
✨Showcase Your People Skills
Since this role is all about working with people, be prepared to share examples of how you've successfully interacted with tenants or customers in the past. Highlight your excellent communication skills and any experience that shows you can make others feel respected and valued.
✨Demonstrate a Can-Do Attitude
The job requires a self-motivated individual with a positive mindset. During the interview, express your willingness to tackle challenges and adapt to varying scenarios. Share instances where you've gone above and beyond to ensure a quality service.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how they measure success in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
