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- Tasks: Join our team as a Multi Skilled Joiner, tackling repairs in homes and businesses.
- Company: Bernicia is a leading housing provider in the North East, dedicated to community service.
- Benefits: Enjoy 36 days off, a company van, health cash plan, and discounts on major retailers.
- Why this job: Be part of a people-focused culture that values customer service and personal development.
- Qualifications: Must have a City and Guilds Craft Certificate in Joinery and a full driving licence.
- Other info: Flexible hours, training opportunities, and a chance to make a real impact in your community.
The predicted salary is between 28000 - 37000 £ per year.
Location: Spennymoor
Contract: Permanent - Full Time
Hours: 37 hours per week, Monday to Friday
Salary: £33,354.00 per annum. OTE circa £37,000 per annum (including standby payments).
Closing Date: 5pm, Wednesday 21st May 2025.
About the role:
We have an exciting opportunity for a Multi Skilled Joiner to join our Property Maintenance and Construction Department, working within our maintenance teams. As a multi skilled Joiner you will be responsible for undertaking all joinery repairs and associated multi skilled repairs to both domestic and commercial properties to a high-quality standard whilst delivering an excellent customer service.
About you:
To be successful in this role you will have a flexible approach and experience of working within a domestic and commercial property maintenance and target driven environment. You will have excellent customer service skills in the delivery of your work, conversing with a wide range of people in the delivery of a first-class repairs service. You will be required to engage with all stakeholders of the service, acting as an Ambassador of Bernicia, promoting and endorsing the positive work that we do across our communities. It is important that we deliver a first-class customer service where we are proud to be recognised for the quality service that we deliver.
For the technical bit, you will have a sound working knowledge of your trade discipline and exhibit sound knowledge of the wider building construction sector, understanding components, materials, building trades and applicable regulations. It is therefore essential that you hold a City and Guilds Craft Certificate in Joinery or the equivalent. An appropriate CSCS card is desirable, and a full driving licence is essential. You will also be able to demonstrate experience of working in a customer focused environment where the customer comes first.
The Benefits:
- Where required to be on call, an on-call retainer of £30 per day is paid, together with overtime paid if called out.
- 36 days annual leave (including bank holidays).
- Company van & fuel card.
- Health cash plan membership so you can save money by claiming cash back over £1000 each year - towards essential healthcare such as dental, optical, physio and loads more.
- Access to savings on gym memberships plus cash back and discounts on purchases from major retailers including supermarkets, travel, cinema and more.
- Generous pension scheme.
- A number of training and development opportunities.
- All power tools, equipment and workwear provided.
About us:
We’re all about helping people in need of housing. We believe a good home makes lots of other things possible, so we provide great homes and services that do just that. We’ve built Bernicia to be a business that people want to be a part of. We’re one of the North East’s largest and most successful housing providers; building, renting, selling and managing homes as well as providing services to over 60,000 customers. Everything about Bernicia is people focused, that’s why we’ve held the Investors in People Gold Award since 2010. We operate within a set of simple, but effective values, which blend perfectly to create our unique Bernicia Way culture. This ensures we are customer focused, through working together, respecting each other, being accountable for our actions and demonstrating integrity and leadership.
If you want to join an organisation that is passionate about people and believes in delivering quality customer service to our tenants, we’d love to hear from you.
For further details please contact Andy Richardson on 07795843895.
We reserve the right to close this recruitment campaign earlier than the stated closing date should we receive a large number of applicants.
Multi Skilled Joiner in Spennymoor employer: Bernicia
Contact Detail:
Bernicia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi Skilled Joiner in Spennymoor
✨Tip Number 1
Familiarise yourself with Bernicia's values and culture. Understanding their commitment to customer service and community engagement will help you align your approach during interviews and discussions.
✨Tip Number 2
Prepare to discuss your previous experience in both domestic and commercial property maintenance. Highlight specific examples where you delivered excellent customer service, as this is a key focus for Bernicia.
✨Tip Number 3
Showcase your technical skills by being ready to talk about your knowledge of building materials, regulations, and the joinery trade. This will demonstrate your expertise and readiness for the role.
✨Tip Number 4
Be prepared to discuss how you can contribute to enhancing customer experience at Bernicia. Think of innovative ideas or improvements based on your past experiences that could benefit their service delivery.
We think you need these skills to ace Multi Skilled Joiner in Spennymoor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Multi Skilled Joiner. Familiarise yourself with the job description and think about how your skills and experiences align with the requirements.
Tailor Your CV: Customise your CV to highlight relevant experience in joinery and property maintenance. Emphasise any customer service roles you've had, as this is crucial for the position at Bernicia.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and the company. Mention specific examples of your work in both domestic and commercial settings, and how you embody the values of Bernicia.
Complete the Online Application Form: When filling out the online application form, ensure all sections are completed accurately. Double-check for any spelling or grammatical errors, and provide all requested information to avoid delays in processing your application.
How to prepare for a job interview at Bernicia
✨Showcase Your Technical Skills
As a Multi Skilled Joiner, it's crucial to demonstrate your expertise in joinery and related trades. Be prepared to discuss specific projects you've worked on, the techniques you used, and how you ensured high-quality standards in your work.
✨Emphasise Customer Service Experience
Since Bernicia values excellent customer service, highlight your experience in customer-focused roles. Share examples of how you've successfully interacted with clients, resolved issues, and contributed to a positive customer experience.
✨Demonstrate Flexibility and Adaptability
The role requires a flexible approach to work. Be ready to discuss situations where you've had to adapt to changing circumstances or new ways of working, showcasing your ability to contribute positively to change.
✨Understand the Company Culture
Familiarise yourself with Bernicia's values and culture. During the interview, express how your personal values align with theirs, particularly regarding being people-focused and committed to delivering quality service.
