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- Tasks: Plan and schedule maintenance tasks while providing top-notch administrative support.
- Company: Join Bernicia, a leading housing provider dedicated to helping people find great homes.
- Benefits: Enjoy 36 days of leave, remote work options, health cash plans, and discounts on major retailers.
- Why this job: Be part of a people-focused culture that values integrity and teamwork while making a real impact.
- Qualifications: Experience in repairs, Salesforce, and strong organisational skills are essential.
- Other info: Flexible working hours and a generous pension scheme make this role even more appealing.
The predicted salary is between 22114 - 29170 £ per year.
Maintenance Planner & Administrator
Location: Pity Me or Ashington
Contract: Part Time Hours – Permanent Contract
Hours: 22.5 per week Monday, Tuesday & Wednesday
Salary: £15,897.00 per annum
Closing Date: 5pm Friday 16th January 2026
Are you passionate about providing a right first time, highly effective repairs and maintenance service focused on delivering exceptional customer service excellence?
If so, then our Maintenance Planner & Administrator post is for you!
About the role:
- Planning and scheduling trade resources
- Delivering high level business support and administrative activities
- Providing advice, support and guidance on repairs and maintenance related issues
- Maintaining accurate records to enable meaningful and precise key performance indictors and management information
About you:
- Experience of working in a repairs and maintenance function
- Experience working with Salesforce
- Experience of scheduling trade resources, administrating repairs and maintaining accurate records
- Skilled at managing a busy varied workload with changing priorities
- Well organised with good influencing skills and a keen eye for detail
- Excellent working knowledge of MS Excel, Word and Outlook
- 36 days annual leave (including bank holidays)
- Opportunity to work from home up to 2 days a week
- Make big savings on day-to-day expenses with discounts on shopping, groceries, holidays and days out.
- Health cash plan
- Generous pension scheme
The Benefits:
- 36 days annual leave (including bank holidays)
- Opportunity to work from home up to 2 days a week
- Make big savings on day-to-day expenses with discounts on shopping, groceries, holidays and days out.
- Health cash plan
- Generous pension scheme
About us:
- We’re all about helping people in need of housing. We believe a good home makes lots of other things possible, so we provide great homes and services that do just that.
- We’ve built Bernicia to be a business that people want to be a part of. We’re one of the North East’s largest and most successful housing providers; building, renting, selling and managing homes as well as providing services to over 60,000 customers.
- Everything about Bernicia is people focused, that’s why we’ve held the Investors in People Gold Award since 2010.
- We operate within a set of simple, but effective values, which blend perfectly to create our unique ‘Bernicia Way’ culture. This ensures we are customer focused, through working together, respecting each other, being accountable for our actions and demonstrating integrity and leadership.
For more information regarding this role, please contact: Caroline Dryden on 0191 238 3426 or Stuart Liversedge on 0191 238 3111
We reserve the right to close this vacancy earlier than advertised, should we receive a large volume of applications.
The Group is fully committed to the promotion of equal opportunities, and we particularly welcome applicants from groups who are currently underrepresented at Bernicia.
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Maintenance Planner & Administrator employer: Bernicia
Contact Detail:
Bernicia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Planner & Administrator
✨Tip Number 1
Familiarise yourself with Salesforce, as it's a key requirement for the role. Consider taking an online course or tutorial to boost your confidence and demonstrate your commitment to mastering this tool.
✨Tip Number 2
Highlight your organisational skills by preparing examples of how you've successfully managed busy workloads in the past. Be ready to discuss specific situations where you prioritised tasks effectively.
✨Tip Number 3
Research Bernicia's values and culture, as they are looking for candidates who align with their 'Bernicia Way'. Be prepared to discuss how your personal values resonate with theirs during the interview.
✨Tip Number 4
Prepare questions about the role and the team you'll be working with. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
We think you need these skills to ace Maintenance Planner & Administrator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Maintenance Planner & Administrator position. Tailor your application to highlight relevant experience in repairs and maintenance.
Highlight Relevant Experience: Make sure to emphasise your experience with Salesforce, scheduling trade resources, and maintaining accurate records. Use specific examples from your past roles to demonstrate your skills and achievements.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for providing exceptional customer service and your ability to manage a busy workload. Mention how your values align with those of Bernicia and why you want to be part of their team.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Bernicia
✨Showcase Your Experience
Be prepared to discuss your previous experience in repairs and maintenance. Highlight specific examples where you successfully planned and scheduled resources, as this will demonstrate your capability for the role.
✨Familiarise Yourself with Salesforce
Since experience with Salesforce is a requirement, make sure you understand its functionalities. If possible, brush up on any relevant features that could be beneficial for planning and administration tasks.
✨Demonstrate Organisational Skills
The role requires managing a busy workload with changing priorities. Prepare to share examples of how you've effectively organised tasks in the past, showcasing your ability to adapt and prioritise.
✨Emphasise Customer Service Excellence
As the position focuses on delivering exceptional customer service, think of instances where you went above and beyond for customers. This will align with the company's values and show that you are a good fit for their culture.
