Bernicia is seeking a Service Desk Trainee in the North East region. Based in Ashington or Durham, you will start your ICT career in a supportive, learning-focused environment.
You'll handle initial ICT incidents, log requests, provide user guidance for Microsoft 365 and devices, and escalate complex issues while building practical skills and a professional customer service approach through structured mentoring.
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ICT Service Desk Trainee - Hybrid Career Start employer: Bernicia
As a Homeless Service Support Worker based in Ashkirk, Sunderland, you will join a compassionate team dedicated to making a real difference in the lives of vulnerable individuals. Our supportive work culture prioritises employee well-being and professional growth, offering 28 days of annual leave and opportunities for training and development. With a focus on community impact, we provide a rewarding environment where your contributions are valued and recognised.
