At a Glance
- Tasks: Support individuals at risk of homelessness and manage tenancies effectively.
- Company: Join Bernicia, a leading housing provider focused on making a difference.
- Benefits: Enjoy 28 days leave, health cash plan, gym discounts, and a generous pension scheme.
- Other info: Dynamic team environment with a strong focus on personal and professional growth.
- Why this job: Make a real impact in people's lives while developing your skills in housing management.
- Qualifications: Experience in housing support and excellent communication skills are essential.
The predicted salary is between 29005 - 29005 € per year.
Could you commit to changing the lives of those at risk of homelessness? Do you have experience of working with clients who may demonstrate challenging behaviour? Do you have the ability to relate to people? Do you have a sound working knowledge of safeguarding? Do you have the ability to document information in an accurate and concise manner?
We are looking for a resilient and enthusiastic individual to join our team delivering intensive housing management to single homeless and couples based at St Bedes House in Gateshead. This is a hands-on housing management role focused on tenancy sustainment, risk management and ensuring occupancy agreements are understood and upheld. You'll work closely with clients from the point of move in to move on to permanent accommodation, monitor and manage tenancy risk, carry out regular property checks and liaise with partner agencies to ensure successful sustainment of tenancy. If you're organised, proactive and committed to making a real difference through strong housing management we'd love to hear from you.
Role Benefits:
- 28 days annual leave (plus bank holidays) for full-time employees; pro-rata to part-time employees.
- Health cash plan membership so you can save money by claiming cash back – over £1000 each year - towards essential healthcare such as dental, optical, physio and loads more.
- Access to savings on gym memberships plus cash back and discounts on purchases from major retailers including supermarkets, travel, cinema and more.
- Generous pension scheme with life insurance of 3 x salary.
Your Experience:
- Good Standard of General Education, preferably with relevant professional qualification.
- Demonstrable experience of working in a housing related support service.
- Experience of delivering intensive housing management.
- Demonstrable experience of safeguarding practice.
- Excellent interpersonal and communication skills, both written and verbal.
- Advanced IT skills, particularly with Microsoft packages.
We’re all about helping people in need of housing. We believe a good home makes lots of other things possible, so we provide great homes and services that do just that. We’ve built Bernicia to be a business that people want to be a part of. We’re one of the North East’s largest and most successful housing providers; building, renting, selling and managing homes as well as providing services to over 60,000 customers. Everything about Bernicia is people focused, that’s why we’ve held the Investors in People Gold Award since 2010. We operate within a set of simple, but effective values, which blend perfectly to create our unique ‘Bernicia Way’ culture. This ensures we are customer focused, through working together, respecting each other, being accountable for our actions and demonstrating integrity and leadership.
This post will be subject to an enhanced DBS check. Please note you may be required to drive for business, if this forms a requirement of the role. If this is required, you will be required to hold a current and valid driving licence.
For more information regarding this role, please contact: Dionne Thompson 01912383902 dionne.thompson@bernicia.com
We reserve the right to close this vacancy earlier than advertised, should we receive a large volume of applications. The Group is fully committed to the promotion of equal opportunities and we particularly welcome applicants from groups who are currently under represented at Bernicia.
Housing Support Worker employer: Bernicia
At Bernicia, we pride ourselves on being a supportive and inclusive employer dedicated to making a positive impact in the community. Our team at St Bedes House in Gateshead enjoys a vibrant work culture that prioritises employee well-being, offering generous benefits such as 28 days of annual leave, health cash plans, and a robust pension scheme. With a strong focus on professional development and a commitment to the values of respect, accountability, and integrity, we empower our Housing Support Workers to thrive while helping those at risk of homelessness find stability and support.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Support Worker
✨Tip Number 1
Get to know the company culture! Before your interview, check out Bernicia's values and mission. This will help you tailor your answers and show that you're genuinely interested in making a difference in housing support.
✨Tip Number 2
Practice your responses to common interview questions. Think about how your experience aligns with the role of a Housing Support Worker. We want to hear about your past challenges and how you’ve successfully managed them!
✨Tip Number 3
Showcase your interpersonal skills! During the interview, be sure to highlight your ability to relate to clients and manage challenging behaviours. We’re looking for someone who can connect with people and make a real impact.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the role or the team. This shows your enthusiasm and helps us see that you’re serious about joining our mission at Bernicia.
We think you need these skills to ace Housing Support Worker
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for helping those at risk of homelessness shine through. We want to see that you genuinely care about making a difference in people's lives.
Be Specific About Your Experience:Make sure to highlight your relevant experience in housing support and safeguarding. Use specific examples to demonstrate how you've successfully managed challenging situations in the past.
Keep It Clear and Concise:We appreciate a well-structured application. Make sure your writing is clear and to the point, especially when documenting your skills and experiences. This shows us you can communicate effectively, which is key in this role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved.
How to prepare for a job interview at Bernicia
✨Know Your Stuff
Make sure you brush up on your knowledge of housing support services and safeguarding practices. Be ready to discuss your previous experiences with clients, especially those demonstrating challenging behaviour. This will show that you understand the role and can relate to the challenges faced by both clients and staff.
✨Show Your People Skills
As a Housing Support Worker, you'll be working closely with clients. During the interview, highlight your interpersonal skills and give examples of how you've successfully built relationships in past roles. This will demonstrate your ability to connect with people and manage tenancy sustainment effectively.
✨Be Organised and Proactive
The role requires strong organisational skills, so come prepared with examples of how you've managed multiple tasks or projects in the past. Discuss your approach to risk management and how you ensure that occupancy agreements are upheld, showing that you're proactive in your work.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the organisation. This could include inquiries about their approach to tenancy sustainment or how they support their staff. Asking questions not only shows your interest but also helps you gauge if the company culture aligns with your values.
