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- Tasks: Inspect and prepare vacant properties for new residents, ensuring they are safe and welcoming.
- Company: Join Bernicia, a leading housing provider in the North East, dedicated to creating homes people love.
- Benefits: Enjoy 28 days leave, remote work options, health cash plans, gym discounts, and a generous pension scheme.
- Why this job: Make a real impact by helping families find homes while working in a dynamic, people-focused environment.
- Qualifications: Experience in housing or property management, strong organisational skills, and excellent communication abilities required.
- Other info: Driving licence needed; flexible working across various locations in Northumberland.
The predicted salary is between 29000 - 42000 £ per year.
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Salary: £36,047 per annum (inclusive of car allowance).
Hours: 37 per week, Monday to Friday
Contract: Permanent
Closing Date: 12-Noon on Thursday 22nd May 2025.
Are you ready to take on an exciting challenge where every day is different? Do you thrive in fast-paced environments, where your skills and determination will ensure families are given homes they can be proud of? Then our Housing Officer (Voids) role is for you.
Role Benefits:
- 28 days annual leave (plus bank holidays) for full time employees
- Working from home up to 2 days per week.
- Health cash plan membership to save money by claiming cash back over £1000 each year - towards essential healthcare such as dental, optical, physio and more.
- Access to savings on gym memberships plus cash back and discounts on purchases from major retailers including supermarkets, travel, cinema and more.
- Generous pension scheme with life insurance of 3 x salary
About the Role:
You will be based at our head office in Ashington, covering Berwick, South East Northumberland, North Tyneside and Newcastle but with flexibility to cover other areas of the region such as Durham when required. This is not your typical 9-5 desk job. You will be at the heart of readying our properties for the next stage of their journeys, ensuring they are safe, welcoming, and ready for residents to move in.
Key responsibilities will include (not exhaustive):
- Inspecting vacant properties and coordinating necessary works to ensure they are "ready to let" (RTL).
- Collaborating with contractors, social services, energy suppliers, and internal departments to bring homes back into use quickly and efficiently.
- Keeping meticulous records, tracking progress on systems like QL, and chasing updates when needed.
- Managing void energy transfers and resolving supply issues, liaising with suppliers like British Gas.
- Ensuring appropriate documentation including EPCs, gas safety certificates, EICRs, and cleaning records are in place.
About You:
Energy. Passion. Commitment. We need someone with a razor-sharp focus, strong organisational skills, and a drive to make meaningful contributions. Think you have what it takes?
You’ll need:
- Experience and knowledge of working within a housing, property or building management environment
- The ability to coordinate between multiple teams and external stakeholders under daily deadlines.
- Excellent communication skills and an eye for detail particularly in relation to repairs and maintenance and health and safety to ensure nothing slips through the cracks.
About us:
We’re all about helping people in need of housing. We believe a good home makes lots of other things possible, so we provide great homes and services that do just that. We’ve built Bernicia to be a business that people want to be a part of. We’re one of the North East’s largest and most successful housing providers; building, renting, selling and managing homes as well as providing services to over 60,000 customers.
Everything about Bernicia is people focused, that’s why we’ve held the Investors in People Gold Award since 2010. We operate within a set of simple, but effective values, which blend perfectly to create our unique Bernicia Way culture. This ensures we are customer focused, through working together, respecting each other, being accountable for our actions and demonstrating integrity and leadership.
At Bernicia Homes, we deliver more than just houses; we create places people are proud to call home. Now, we’re looking for a standout individual to join our Void Inspections team, a dynamic role where attention to detail meets purpose-driven work.
Please note you will be required to drive for business. You will be required to hold a current and valid driving licence.
For more information regarding this role, please contact: Gemma Rickard on 0191 2383158
We reserve the right to close this vacancy earlier than advertised, should we receive a large volume of applications.
The Group is fully committed to the promotion of equal opportunities and we particularly welcome applicants from groups who are currently under represented at Bernicia.
Locations
Housing Officer - Voids in Ashington, Northumberland employer: Bernicia
Contact Detail:
Bernicia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer - Voids in Ashington, Northumberland
✨Tip Number 1
Familiarise yourself with the local housing market in Ashington and surrounding areas. Understanding the specific challenges and needs of the community will help you demonstrate your commitment and knowledge during any interviews.
✨Tip Number 2
Network with professionals in the housing sector, especially those who work in void management or property inspections. Attend local housing events or join relevant online forums to connect with others and gain insights that could be beneficial for your application.
✨Tip Number 3
Prepare to discuss your experience with coordinating between multiple teams and stakeholders. Think of specific examples where you've successfully managed projects under tight deadlines, as this is a key aspect of the Housing Officer role.
✨Tip Number 4
Showcase your attention to detail by being ready to discuss how you ensure compliance with health and safety regulations. Familiarise yourself with relevant documentation like EPCs and gas safety certificates, as this knowledge will set you apart from other candidates.
We think you need these skills to ace Housing Officer - Voids in Ashington, Northumberland
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements of the Housing Officer - Voids position. Tailor your application to highlight relevant experience in housing, property, or building management.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience, skills, and achievements related to the role. Emphasise your organisational skills, attention to detail, and any relevant certifications or training.
Write a Compelling Cover Letter: Your cover letter should express your passion for the role and the organisation. Use specific examples from your past experiences that demonstrate your ability to manage void properties and collaborate with various stakeholders.
Follow Application Instructions: Make sure to complete the online application form in full as instructed. Double-check all sections for accuracy and completeness before submitting to ensure your application is reviewed without issues.
How to prepare for a job interview at Bernicia
✨Research the Company
Before your interview, take some time to learn about Bernicia and its values. Understanding their commitment to providing quality housing and their focus on community will help you align your answers with their mission.
✨Showcase Your Organisational Skills
As a Housing Officer, you'll need strong organisational skills. Be prepared to discuss specific examples from your past experiences where you've successfully managed multiple tasks or coordinated with various teams under tight deadlines.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to resolve issues related to property management or customer service, and be ready to explain your thought process and actions.
✨Highlight Your Communication Skills
Effective communication is key in this role. Be ready to demonstrate how you've effectively communicated with contractors, stakeholders, or clients in previous roles, especially in situations requiring clarity and attention to detail.
